Trainee Analytics Customer Success

hace 4 meses


Bogota, Colombia NielsenIQ A tiempo completo
Company Description
NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what is possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.
**Job Description**:
**Sobre el empleo**
Como Trainee cooperarás en el desarrollo de entregables de valor basados en insights para los clientes, entendiendo su negocio para analizarlo y encontrar oportunidades estratégicas.
**Responsabilidades**:
- Construir entregables de valor integrando los servicios que NielsenIQ contratados por el Cliente.
- Construir el relacionamiento con los clientes materializando el valor agregado en KPI´S relacionados a satisfacción
- Elaborar presentaciones de Valor y exponerlas a Key stakeholders de los clientes.
- Tomar parte activa de los proyectos de la compañía relacionados con la transformación digital y apoyar a los account developers en aras de mejorar la satisfacción de los clientes
- Seguimiento de las solicitudes de servicio del cliente.
- Detectar oportunidades comerciales a través de los análisis de valor que se prepare para tus clientes, buscando traer nuevos negocios a NIQ
- Ejecutar actividades relacionadas con proyectos especiales para facilitar el desarrollo de nuevos productos y procesos que satisfagan las necesidades de la empresa y los clientes.
**Acerca de ti**
Si eres una persona analítica, tienes habilidades de comunicación efectiva, si te gusta estar en contacto con clientes, detectar sus necesidades, te apasiona e interesa la información enfocada en resolución de problemas, sabes priorizar y dimensionar los problemas. Esta posición es para ti
**Qualifications**:
- Estudios: Licenciatura terminada en Marketing, Ingeniería o afines.
- Deseable experiência en empresas relacionadas a la investigación de mercados, Retailers o Fabricantes de consumo masivo, puede ser en forma de prácticas profesionales o programas de estudiantes.
- Skills necesarios: análisis y facilidad numérica, comunicación efectiva, creatividad, organización y priorización, gusto por el relacionamiento con el cliente.
Additional Information
- Flexible working environment
- Health insurance
- Parental leave
- Life assurance
**About NIQ**
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook
**Our commitment to Diversity, Equity, and Inclusion**
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

  • Bogota, Colombia NielsenIQ A tiempo completo

    Company Description NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what is possible. How? We combine unparalleled...


  • Bogota, Colombia NielsenIQ A tiempo completo

    **Job Description**: The main responsibility of this role is to provide service to clients through advisory work and detection of opportunities, responding timely and in quality to requests and with in-depth analysis of strategic variables for business. **Responsibilities** - Collaborate in the analysis and interpretation of the information of the services...


  • Bogota, Colombia Hexagon Asset Lifecycle Intelligence A tiempo completo

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** is seeking a Digital Customer Success Advisor. This is a remote position to support our customers in Americas, EMIA or APAC regions. In this role, you will help drive ongoing business value and outcomes for the customer leveraging automation and strategic engagements for a seamless,...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Position: Customer Success Coordinator - Latam** **Location**: Remote (CST Timezone) **Working Schedule**: Monday - Friday, 08:00 AM to 05:00 PM CST **Job description**: Join Our Team as a Customer Success Coordinator! Are you passionate about building strong client relationships and ensuring customer satisfaction? Do you thrive in a dynamic,...


  • Bogota, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Bogota, Colombia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings. You will have a key role...


  • Bogota, Colombia Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • Bogota, Colombia Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • Bogota, Colombia Outwork Staffing A tiempo completo

    **Schedule**: TBD **Location**: Fully Remote (LatAm) **Salary**: 1500 - 2000/month A leading provider of an Access Management & Identity Security Platform tailored for Jira, specializing in modern access request and provisioning workflows within Jira Service Management, is seeking a Customer Success Manager. As our first Customer Success Manager, you will...


  • Bogota, Colombia Red Hat, Inc. A tiempo completo

    Job Summary The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Bogota, Colombia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings. You will have a key role...


  • Bogota, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Bogota, Colombia Rindegastos A tiempo completo

    En Rindegastos estamos buscando a nuestro/a siguiente **Customer Success Executive** para nuestro equipo de Customer Experience, quien tendrá como objetivo principal desarrollar y mantener fuertes relaciones con clientes, desde pequeñas empresas hasta grandes corporaciones en Colombia para asegurar la lealtad y satisfacción en el uso de la...

  • It- Trainee

    hace 7 meses


    Bogota, Colombia DHL A tiempo completo

    **Title**:IT- Trainee **Location**:GSC BOG Support the IT department in everything relevant to information systems, data management, ticket support, installation preventive and corrective maintenance. **Key Responsibilities**: - Provide technical assistance to intern users, helping them to solve problems and answer questions. - Assist in the...


  • Bogota, Colombia Outwork Staffing A tiempo completo

    **Schedule**: Colombian time zone **Location**: Fully Remote (LatAm) **Salary**: 1400-1800 USD/month **Key Responsibilities**: - Act as the primary point of contact for customer inquiries and issues, utilizing the Intercom ticketing platform to promptly and effectively address concerns. Deliver top-notch support with a focus on ensuring customer success...

  • Customer Success Manager

    hace 13 horas


    Bogota, Colombia Levee A tiempo completo

    **About Levee** We are on a mission to transform the way companies hire and manage their people. We are backed by the leading workforce, AI and impact investors globally including 8VC, Trust Ventures, Acumen, Andreessen Horowitz' Latam-anchored Fund, Latitud. Our AI-driven software reduces bias in hiring practices, leading to increased...


  • Bogota, Colombia Visa A tiempo completo

    Company Description At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the...


  • Bogota, Colombia Carto A tiempo completo

    Everything happens somewhere - which is why spatial analytics is fundamental to companies trying to understand the “where” and the “why” of their business. CARTO is the leading cloud-native location intelligence platform, trusted by data scientists, data analysts and developers from companies such as T-Mobile, Mastercard, NHL, Coca-Cola and Gap to...


  • Bogota, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Bogota, Colombia Anthology, Inc. A tiempo completo

    Customer Success Specialist **Remote - Colombia** *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and...


  • Bogota, Colombia Pulpo A tiempo completo

    **Who We’re Looking To Recruit** We are looking for a Customer Success Manager for our LATAM accounts and strategic partners. You’ll be managing our clients and partners - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. **Here are some other must-have skills that we’re looking for in our Customer...


  • Bogota, Colombia Softline International A tiempo completo

    **Softline International is hiring!** If you want to be part of global organization where your ideas are heard and innovation and collaborative spaces are fundamental pillar, we are here for you. Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take...