Help Desk Specialist — IT Support

A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user...

Company Description BetterWorld Technology specializes in Managed IT Services, Cybersecurity, IT Consulting, and Cloud Services. The company is focused on delivering comprehensive outsourced IT solutions, ensuring technical efficiency and enhanced security for businesses. With a commitment to combining innovative technology with excellent customer...

We are looking for a Help Desk II / Tier 2 IT Support Specialist to provide reliable, process-driven technical support across Tier 1–2 requests. This role is ideal for someone who thrives in structured environments, takes ownership of their work, and delivers a high-quality customer support experience while troubleshooting, documenting, and escalating...

Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Service Desk Specialist in Latin America . As an IT Service Desk Specialist, you will be at the frontline of supporting end-users and ensuring seamless IT operations for remote teams. Your role will involve troubleshooting hardware, software, and...

A managed IT services company in Bogotá is seeking a Help Desk Technician for a hybrid role. This entry-level position involves providing technical support, troubleshooting issues, repairing computers, and ensuring IT systems function properly. Ideal candidates should have strong communication and customer service skills, with a proficiency in desktop...

A leading technology firm is seeking an IT Help Desk professional based in Bogota, Colombia. The role involves delivering exceptional customer service through various communication channels. Candidates should possess 1-3 years of relevant IT helpdesk experience and strong proficiency in English. This is a 100% remote position with an independent contractor...

A global technology solutions company is seeking a Service Desk Specialist who excels at providing technical support for end-users. As a full-time independent contractor, you will work remotely, ensuring smooth IT operations and delivering exceptional customer experiences. Ideal candidates will have relevant technical support experience, effective...

Direct message the job poster from LanceSoft, Inc. Spanish Language Expert | Talent Acquisition Specialist | LATAM IT Recruitment Job Title: IT Help Desk Location: Bogota, Colombia (candidates must be based in Bogota) Work Mode: 100% Remote Employment Type: Independent Contractor (hourly pay, no benefits, and you’re responsible for your own taxes) Contract...

Get AI-powered advice on this job and more exclusive features. (Remote position, must be based in Medellín or nearby ) About the Company This position is managed by BMM Global Consulting on behalf of Infusion Solutions (by SCM holding) — a U.S.-based healthcare holding group focused on senior care home living, clinics, and pharmacies. You’ll be part of...

Overview We\'re looking for a remote Support Desk Operations Analyst to be the first person in this newly created function—monitoring ticket quality, optimizing team workload, and handling administrative coordination that keeps our technical team running smoothly. In this role, you\'ll go beyond traditional IT dispatching. While you\'ll handle ticket...