Adoption Consultant – Community
hace 15 horas
Adoption Consultant – Community (Colombia) Business Unit Client Operations Department Implementation and Training Reports to Manager, Implementation and Adoption – Community Company Overview: CINC Systems’ HOA software is designed to simplify community management and elevate association living. We do this through an all-in-one solution that drives efficiency, mobility, and self-service. With CINC, management companies can focus on communities, and we’ll take care of the rest. Our mission is to make living in a professionally managed community a great experience. Job Purpose: The Adoption Consultant – Community is responsible for working closely with our clients post go‑live to assist both new clients onboarding to our platform, and existing clients who need additional support, in adopting and operationalizing CINC’s Community functions. Specifically, this role will assist in the training and adoption of the Community components of CINC’s enterprise suite, such as WebAxis, CINC Connect, and any other board/homeowner‑facing tools such as eVoting and other lifestyle/premium offerings. Assist clients to operationalize Community processes in CINC Provide in depth training to clients on product functionality and best practices Proactively monitor and ensure clients are adapting to CINC best practices and workflows Troubleshoot software issues for new and existing clients and provide solutions Provide input on documentation to handle frequently asked questions as well as step‑by‑step business process instructions as needed Help facilitate smooth transitions from Implementation to Client Support Work collaboratively with and help other internal teams as needed Work with clients to understand existing workflows, think strategically on process improvements, and communicate optimized workflow opportunities utilizing CINC solutions Identify and escalation risks to client success or perception with CINC solutions and suggested recommendations Maintain thoughtful and thorough use of Project Management tools (Project Management system, SharePoint folders, etc.) for time tracking, progress tracking, and data/document storage Develop and maintain effective internal and external client relationships and communication, maintaining professionalism at all times Minimum Requirements & Competencies: Bachelor’s degree or equivalent work experience in Community or related field strongly preferred 4+ years of relevant experience in external consulting role, experience in Community industry a plus Expert level of understanding of Community processes and relevant business experience Experience with direct client‑facing engagements with proven ability to communicate effectively at all levels up to senior management, with technical and non‑technical audiences Professional competence in the Microsoft Office Suite Strong critical thinking, analytical, and problem‑solving skills Excellent Verbal and Written communication skills Ability to work in a fast‑paced environment and change priorities quickly Ability to work collaboratively in a team environment Core Values and Culture Expectations Demonstrates integrity and ethics in day‑to‑day tasks and decision making, adheres to CINC Systems’ core values of humble, accountable, team‑oriented, operates effectively in the CINC Systems environment and the environment of the work group, maintains a focus on self‑development and seeks out continuous feedback and learning opportunities. Maintains confidentiality in communications and interactions as appropriate. #J-18808-Ljbffr
-
Community Adoption Consultant — Post-Go-Live Trainer
hace 15 horas
Bogotá, Colombia Cincsystems A tiempo completoA community management solutions company is seeking an Adoption Consultant to enhance client experience post-implementation. The role involves training clients on using the company’s tools effectively, troubleshooting issues, and improving community processes. Successful candidates will have extensive consulting experience and strong analytical skills....
-
Consultant Adoption and Change Management
hace 5 días
Bogotá, Cundinamarca, Colombia SoftwareOne A tiempo completoThe role: Join our Services Delivery team! We look forward to learning more about you and exploring how, working together, we can build an exceptional team. **Consultant** **Adoption and Change Management** Full Time | Hybrid Model **What will your day-to-day look like?** We are looking for a Customer Adoption & Change Management Consultant to optimally...
-
Implementation Consultant – Community
hace 7 días
Bogotá, Colombia Cincsystems A tiempo completoReports to : Manager, Implementation and Adoption – Community Company Overview CINC Systems’ HOA software is designed to simplify community management and elevate association living. We do this through an all-in-one solution that drives efficiency, mobility, and self-service. With CINC, management companies can focus on communities, and we’ll take care...
-
Supplier Services Consultant
hace 3 días
Bogotá, Colombia Coupa A tiempo completoBogota, Colombia Development - Office of the CPTO / Mid Level / Hybrid Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We...
-
Community Implementation Specialist
hace 7 días
Bogotá, Colombia Cincsystems A tiempo completoA community management software company in Bogotá seeks an experienced Implementation Consultant to support clients during software implementation. This role involves assessing business processes, documenting configurations, and providing client training. The ideal candidate has 4+ years of external software implementation experience, strong communication...
-
CRM Functional Consultant
hace 4 días
Bogotá, Colombia 3Shape A tiempo completoGeneral description of position/area of responsibility: Your primary responsibility as a CRM specialist is to serve as a functional consultant for business operations (Academy, Support, Marketing, Operations and Sales) for 3Shape North America. A successful candidate demonstrates strong technical and analytical background, excellent problem-solving skills,...
-
Senior Consultant, Client Success
hace 3 semanas
Bogotá, Colombia Pismo A tiempo completoSenior Consultant, Client Success Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure. Pismo joined Visa in 2024. Job Description The Senior Consultant, Customer Success is a B2B client‑facing individual contributor responsible for ensuring customers achieve...
-
Coupa Pay Adoption Manager
hace 2 semanas
Bogotá, Colombia Coupa A tiempo completoBogota, Colombia Development - Coupa Pay / Mid-Senior Level / Hybrid Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We...
-
Senior Software Implementation Functional Consultant
hace 3 horas
Bogotá, Colombia Coupa A tiempo completoBogota, Colombia Services - Professional Services / Mid Level / Hybrid Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We...
-
Presales Consultant
hace 2 días
Bogotá, Colombia SoftwareONE A tiempo completo**Why SoftwareOne?** Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and...
