Help Desk Analyst Level 1: Customer‑Centric Support

IT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...

As a Service Desk Robotics Engineer, you’ll report to our Head of the Service Desk Team. This could be a great opportunity for you to join us! You should have the right technical knowledge, understanding, and communication skills to diagnose, scale, and solve requirements from our robot fleet. You will also work to analyze robot data and convert it into...

A leading technology company is seeking a Technical Support Analyst to provide Level 2 support and resolve technical issues for clients. The candidate should have a background in IT or related fields and be proficient in Unix databases, Oracle SQL, and PL/SQL. Strong communication skills are essential for gathering customer requirements and ensuring...

About the role Teramind is currently seeking a Customer Support Specialist to join our Support team and provide timely, empathetic help that keeps the customer’s needs at the forefront of every interaction. The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by providing service via chat, and...

This is a hybrid position - onsite 3x/week Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing local staff and...

About Teramind Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted...

Join us at Holafly as a Customer Support Specialist-Japanese speaking . Holafly is a fast-growing start-up that provides peace of mind to travelers in over 200 worldwide destinations. We are a young and international team of over 500 people working to provide stress-free experiences for all travelers. About the role We believe that the customer experience is...

A leading global storage and information management firm is seeking a Customer Support professional to provide exceptional service and support. Responsibilities include managing customer inquiries, resolving issues, and collaborating across departments to ensure service excellence. The ideal candidate will possess advanced English proficiency and a minimum...

Allego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams. Our technology ensures that sales teams have the skills and latest knowledge to make the most of every selling situation. With nearly 500,000 users relying on Allego’s platform to access learning, the...

VPN Support Engineer – Capgemini Engineering Join Capgemini Engineering as a VPN Support Engineer, leveraging your expertise in network connectivity and security to assist customers with remote access solutions. Responsibilities Provide technical support for customers experiencing issues with Remote Access VPN (SSL/IPsec), Site-to-Site VPN tunnels, Cisco...