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A leading customer experience firm in Barranquilla is seeking a Call Center Team Lead to oversee a team of customer service representatives. The ideal candidate will have a minimum of 5 years of experience in a call center, demonstrating strong leadership and problem-solving skills. Responsibilities include monitoring performance, facilitating training, and ensuring high levels of customer satisfaction. This full-time role offers an opportunity to make a real impact within a dynamic team.#J-18808-Ljbffr