End Point Support Engineer
hace 5 días
Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We’ve also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years ) and recognized as one of the World’s Top Female-Friendly Companies. If you’re passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us. Key Responsibilities This is a high-level global support center position, for Internet security products. The position will provide customer and technical support for assigned security products through inbound phone, email, and web requests. Independently identifies, troubleshoots, documents, and replicates customer problems and then escalates complex problems in accordance with internal processes. Tracks resolution through the problem-solving cycle. Keeps affected parties and upper Management informed of progress and resolution. Qualifications Bilingual in Spanish BS/MS Computer Science or 25 credit hours of network (TCP/IP) and Information Security related courses preferred. 2 years of ISP Support or related networking positions will be considered and or in lieu of coursework. Strong knowledge of networking concepts - VLAN, WAN, LAN, Routers, Switches, Access Points, Firewalls, IPS, VPN and other layer 2/3/4 networking protocols/concepts. Knowledge of UNIX operating system, Linux or Windows Administration. Exceptional Time Management and organizational skills. Strong verbal, written, and interpersonal communication skills. Ability to troubleshoot and resolve problems in a technical team-oriented environment. Ability to demonstrate customer empathy, good customer diplomacy skills, and ownership. A positive and constructive minded team player The Following would be considered an asset Holds certifications such as Security+ Holds certifications in routing (Network +) Knowledge of IPS/IDS technologies Security threat and attack countermeasures Scripting skills with Bash, Python, C programing Knowledge of Cloud public and private infrastructure, IaaS, SaaS such as Microsoft Azure, Amazon AWS, Google Cloud GCP and VMware NSX Ability to conduct forensic analytical studies and investigations This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future in the country for which you apply is required. EOE M/F/Veterans/Disabled #J-18808-Ljbffr
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Security Sales Engineer, Exposure Management
hace 2 días
Perímetro Urbano Cúcuta, Colombia Check Point Software A tiempo completoWhy Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real‑time needs and providing our cutting‑edge technologies...
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Global Endpoint Security Support Engineer
hace 5 días
Perímetro Urbano Cúcuta, Colombia Check Point Software A tiempo completoA leading cybersecurity firm is seeking a dedicated customer support representative for its global support center, located in Colombia, Norte de Santander. The role necessitates bilingual (Spanish) communication and a strong knowledge of networking concepts, including VLAN, WAN, and firewalls. Ideal candidates will have a BS/MS in Computer Science or...
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Customer Success Engineer, Workspace Security
hace 7 días
Perímetro Urbano Cúcuta, Colombia Check Point Software A tiempo completoWhy Join Us? We are looking for an experienced Customer Success Manager to join our Email Security Team! As a Customer Success Manager, you will act as a trusted advisor for Check Point Harmony Email & Collaboration (HEC) customers, helping them safeguard their organizations against phishing, malware, data loss, and other email-borne threats. This is a...
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IT Support Engineer
hace 5 días
Perímetro Urbano Barranquilla, Colombia Integrated Technology Solutions, LLC A tiempo completoIngeniero de Sistemas IT / Nivel 2/3 - Con Ingles Fluido C1 en Adelante - MUST SPEAK AND WRITE FLUENTLY IN ENGLISH (C1 or greater) - IT Support Engineer - Help Desk Qualifications 5+ years of experience supporting desktops, servers, networks, switches, firewalls and other hardware equipment. We are looking to fill an opening for an IT Support Engineer to...
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Point Sales Support Lead
hace 2 semanas
Perímetro Urbano Santiago de Cali, Colombia Essity A tiempo completoPoint Sales Support LeadAcerca del rol:Lidera la gestión comercial del equipo y clientes a cargo, enfocado hacia la ejecución en campo, gestionando los fundamentales de la venta tales como: Distribución Numérica, Portafolio, Referencias Claves, Presupuesto del vendedor, Visibilidad en el Punto de venta, Clientes oportunidad, Retroalimentación de las...
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Perímetro Urbano Cúcuta, Colombia Check Point Software A tiempo completoA leading cybersecurity company is seeking a Sales Engineer fluent in Spanish, Portuguese, and English. This role involves leading technical processes, supporting the sales team through product demonstrations, and managing the execution of technical engagements. Ideal candidates will have over 3 years of experience in similar roles, a strong understanding of...
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Point Sales Support Lead
hace 1 semana
Perímetro Urbano Santiago de Cali, Colombia Essity A tiempo completoPoint Sales Support Lead Acerca del rol Lidera la gestión comercial del equipo y clientes a cargo, enfocado hacia la ejecución en campo, gestionando los fundamentales de la venta tales como: Distribución Numérica, Portafolio, Referencias Claves, Presupuesto del vendedor, Visibilidad en el Punto de venta, Clientes oportunidad, Retroalimentación de las...
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Desktop Engineer
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia TP A tiempo completoJoin TP as a Desktop Engineer II - Barranquilla Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force for good by supporting our communities, our clients, their customers, and the environment. We deliver advanced, digitally enabled business services to help the world’s leading brands...
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Tech Support Engineer L1
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Sutherland A tiempo completoTechnical Customer Support Specialist Overview We are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments, transaction processing, and customer service, with a passion for payments. In this role, you will be the key point of contact for both internal...
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Customer Support Engineer
hace 23 horas
Perímetro Urbano Medellín, Colombia Tipalti A tiempo completoCustomer Support EngineerWe are looking for a talented Customer Support Engineer to step onto a fintech unicorn rocketship.Customer Support Engineer works directly with customers in identifying and resolving basic customer issues and needs.Why join Tipalti?Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in...
