IT Support Engineer
hace 4 días
Ingeniero de Sistemas IT / Nivel 2/3 - Con Ingles Fluido C1 en Adelante - MUST SPEAK AND WRITE FLUENTLY IN ENGLISH (C1 or greater) - IT Support Engineer - Help Desk Qualifications 5+ years of experience supporting desktops, servers, networks, switches, firewalls and other hardware equipment. We are looking to fill an opening for an IT Support Engineer to help serve our growing client base. The role involves providing remote services to our clients in the United States, primarily delivering Tier 1-3 support (mostly Tier 2). Responsibilities include maintaining and managing the IT infrastructure and operational needs of the client, addressing hardware and software issues, desktops, peripherals, and end‑user problems. This position supports Managed IT services clients from our Barranquilla office. Job Details You will be called upon to troubleshoot and resolve complex issues (Tier 1 thru 3). Effectively communicate with clients via phone and email, articulating technical projects and support resolutions to non‑technical people. Exhibit excellent problem‑solving capability, utilizing all available resources to quickly resolve issues and provide best‑practice IT solutions. Take ownership of complex problems and follow through with minimal supervision. Document work continuously throughout the day and provide detailed ticket and timesheet updates. Be familiar with best‑practice IT procedures for networks ranging from 5 to 200 users, conveying essential information to clients. Dependable and reliable, available between 8:30 AM and 6:00 PM Monday‑Friday US EST time. Participate in an on‑call rotation. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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IT Support
hace 2 semanas
Barranquilla, Colombia Core Logistics A tiempo completo**Join Our Team as an IT Support!** Location: Barranquilla (On-site) Are you ready to take on a dynamic role where your technical skills make a real impact? At Core Logistics, we are driven by innovation, growth, and a strong commitment to excellence in the logistics industry. We’re currently seeking a skilled IT Support who is passionate about solving...
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IT Desktop Support Specialist
hace 2 semanas
Barranquilla, Colombia unifyCX A tiempo completo**UnifyCX** is growing and we are looking for a** IT Desktop Support Specialist**to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** The **IT Desktop Support Specialist** is responsible for providing technical support to end users for computer hardware, software, and...
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It Support Systems And Automation Specialist
hace 7 días
Perímetro Urbano Barranquilla, Colombia Resolv Global A tiempo completoResolv Global provides scalable, multilingual BPO solutions, empowering businesses to operate effectively across borders and time zones. With 12 global delivery hubs and fluency in over 18 languages, we offer flexible staffing services for customer experience, technical support, back-office operations, and more. Trusted by over 50 clients, including Fortune...
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Tier 2 SOC Support Engineer
hace 5 días
Barranquilla, Colombia CRG Solutions A tiempo completoAt CRG we are looking for an enthusiastic, professional, and driven Tier 2 Support Engineer to join our rapidly expanding, venture-backed startup. The Tier 2 Support Engineer will be responsible to solve technical customer problems, product issues, providing network solutions to all system types (Firewalls, Cloud Infrastructure, etc,), providing solutions as...
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Linux System Engineer
hace 1 semana
Perímetro Urbano Barranquilla, Colombia Toeshee A tiempo completoAs a Linux System Engineer, you will be a technical leader in a global support team. You will work closely in tandem with incident coordinators, system engineers, and other IT functions such as infrastructure, networks, telecoms, enterprise applications, and software development. As an experienced member of the team, you will be measured on your ability to...
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Desktop Engineer
hace 1 semana
Perímetro Urbano Barranquilla, Colombia TP A tiempo completoJoin TP as a Desktop Engineer II - Barranquilla Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force for good by supporting our communities, our clients, their customers, and the environment. We deliver advanced, digitally enabled business services to help the world’s leading brands...
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Customer Support Engineer
hace 2 semanas
Perímetro Urbano Medellín, Colombia Tipalti A tiempo completoCustomer Support EngineerWe are looking for a talented Customer Support Engineer to step onto a fintech unicorn rocketship.Customer Support Engineer works directly with customers in identifying and resolving basic customer issues and needs.Why join Tipalti?Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in...
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IT Support Specialist
hace 1 semana
Perímetro Urbano Medellín, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Tech Support Specialist
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Lean Solutions Group A tiempo completoDirect message the job poster from Lean Solutions Group Talent Acquisition Analyst | Organizational Psychologist | Recruiter | Headhunter | Headhunting | Interviews Are you passionate about technology and customer support? We’re looking for a Technical Support Analyst to provide technical assistance, support business-critical systems, and ensure an...
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IT Systems
hace 7 días
Perímetro Urbano Barranquilla, Colombia Resolv Global A tiempo completoA global BPO solutions provider is seeking an IT Support Systems and Automation Specialist for a full-time, on-site role in Barranquilla. The ideal candidate will have at least 2 years of experience in IT support, expertise in coding and automation, and proficiency with Microsoft 365 and Google Sheets. Responsibilities include maintaining IT systems,...