Customer Support Specialist

hace 1 semana


Barranquilla, Colombia Movate Technologies Services Limited A tiempo completo

Job title : Customer Support SpecialistLocation : Barranquilla, ColombiaExperience : 1-2 yearsEducation Qualification: Bachelor’s Degree Roles and Responsibilities: Leverage product knowledge and customer service skills to answer casework from Customers. Deliver a top-tier customer support experience through creative problem-solving, tickets and consistent probing, to craft accurate & timely outcomes for Customers. Conduct procedures to escalate and coordinate the customer response in accordance with values. Expand your knowledge of client hardware and software weekly through professional development time, trainings, knowledgebase articles, and the experience gained from performing the roll. Required Skills & Desired Skills: English Language with B2/B2+ 1 year of experience in a customer support role and ticketing systems. 1 year of experience in customer service, (Business-To-Business strongly preferred). Follow us on LinkedIn to know about our latest job openings Submit the form below to apply Name (Required) Email (Required) Phone (Required) How many years of work experience do you have in Customer Service? (Required) How many years of work experience do you have in a BPO? (Required) What are your salary expectations for this role? (Required) Are you comfortable working On-Site? (Required) What is your English Level? (Required) Attach Resume (Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB. #J-18808-Ljbffr



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