Empleos actuales relacionados con Client Success - Barranquilla, Atlántico - Solvo Global SAS

  • Client Success Manager

    hace 4 semanas

    Barranquilla, Atlántico, Colombia UnifyCX A tiempo completo

    UnifyCX is looking for an extraordinary Client Success Manager to join our motivated and ambitious team. What Will You Do? The Client Success Manager is responsible for developing and managing key client relationships, with a focus on client satisfaction, retention, and growth. Responsibilities Primary liaison between the client and the company, building...

  • **Global Operations Strategist**, **Client Success Director**

    hace 4 días

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    About UsGlowTouch Technologies is an emerging Global Business Process Outsourcing company with a strong presence in various regions. Job DescriptionWe are seeking an experienced Senior Operations Manager to oversee the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations...

  • Supervisor Senior Call Center Campañas Comerciales

    hace 2 semanas

    Barranquilla, Atlántico, Colombia Grupo Cos (Customer Operation Success) A tiempo completo

    Actualmente, CUSTOMER OPERATION SUCCESS S.A.S., una destacada empresa en la industria de servicios de atención al cliente, está buscando un Supervisor Senior de Campañas Comerciales para unirse a nuestro equipo dinámico y orientado a resultados.Estamos buscando personal con excelentes habilidades en indicadores, Excel y supervisión de grupos de...

  • **Global Operations Strategist**, **Client Success Director**

    hace 3 días

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    About UnifyCXUnifyCX is an emerging Global Business Process Outsourcing company that provides personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. Our MissionWe leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to...

  • Client Success Manager

    hace 3 días

    Barranquilla, Atlántico, Colombia Cognizant A tiempo completo

    Why Work at Cognizant?We offer a competitive salary and benefits package, including OSDE for you and your primary family group, annual bonus, and other benefits. You will also have opportunities for training and development, working on projects that shape the future of business. Our work environment is diverse, collaborative, and inclusive, creating...

  • Client Acquisition Specialist

    hace 3 días

    Barranquilla, Atlántico, Colombia Lean Solutions Group A tiempo completo

    About Lean Solutions Group: We are a forward-thinking company that provides benefits aligned with your search for professional success. Our goal is to create a work environment that inspires creativity and productivity.Our BenefitsWe offer a range of benefits to support our employees' personal and professional growth. These include access to education...

  • Client Acquisition Expert

    hace 5 días

    Barranquilla, Atlántico, Colombia Lean Solutions Group A tiempo completo

    About Lean Solutions GroupAt Lean Solutions Group, we're dedicated to creating an epic workplace that inspires creativity and productivity. We offer benefits that cater to our employees' search for professional success, fostering a culture of growth and collaboration. Our team members enjoy access to educational programs, fitness centers, and more, making it...

  • Strategic Operations Leader

    hace 6 horas

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    We are seeking a Strategic Operations Leader to oversee the day-to-day and strategic operations of multiple accounts. This role will contribute to our growth by partnering with departments and client success managers to drive overall performance.ResponsibilitiesProvide inspired leadership to teams consisting of contact center agents, team leaders, and...

  • Manager of Business Processes

    hace 3 días

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    Role SummaryThe Senior Operations Manager will play a critical role in overseeing the day-to-day and strategic operations of multiple accounts. This includes teams of contact center agents, team leaders, and operations managers. The ideal candidate will have a proven track record of leadership and management abilities, as well as excellent analytical and...

  • Customer Experience Director

    hace 2 horas

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    As a Customer Experience Director, you will be responsible for overseeing the strategic operations of multiple accounts. This role will require strong leadership and analytical skills to drive overall performance and results.About the RoleLead teams consisting of contact center agents, team leaders, and operations managers.Develop and implement strategies to...

  • Global Business Process Manager

    hace 5 días

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    We are looking for a highly skilled Global Business Process Manager to lead the day-to-day and strategic operations of multiple accounts. In this role, you will partner with departments and client success managers to drive overall performance and results, leveraging your expertise to optimize operational processes and improve efficiency.The ideal candidate...

  • Customer Care Specialist

    hace 2 días

    Barranquilla, Atlántico, Colombia Movate A tiempo completo

    As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as an expert to help customers thrive. You are hungry to learn, deliver a hospitality mindset, and are...

  • Jr Graphic Designer

    hace 4 días

    Barranquilla, Atlántico, Colombia Ewizer A tiempo completo

    We seek a talented Junior Graphic Designer to enhance our brand's digital presence.Location: On-site in Barranquilla.Responsibilities: Design and schedule batches of social media content, including posts, reels, and stories.Develop and schedule email marketing campaigns.Edit photos and videos for social media posts to ensure high-quality content.Skills and...

  • Asesor científico a Soluciones Diagnósticas

    hace 2 semanas

    Barranquilla, Atlántico, Colombia F. Hoffmann-La Roche Gruppe A tiempo completo

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Operational Excellence Leader

    hace 5 días

    Barranquilla, Atlántico, Colombia GlowTouch Technologies A tiempo completo

    We are seeking an exceptional Operational Excellence Leader to join our team. In this role, you will provide inspired leadership by overseeing the day-to-day operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers. This position requires strong analytical and problem-solving skills, as well as...

  • Jr Graphic Designer

    hace 7 días

    Barranquilla, Atlántico, Colombia Ewizer A tiempo completo

    We seek a talented Junior Graphic Designer to enhance our brand's digital presence. Location: On-site in Barranquilla. Responsibilities: Design and schedule batches of social media content, including posts, reels, and stories. Develop and schedule email marketing campaigns. Edit photos and videos for social media posts to ensure high-quality...

  • Customer Care Specialist

    hace 7 días

    Barranquilla, Atlántico, Colombia Movate A tiempo completo

    Direct message the job poster from Movate Talent Acquisition Assistant Manager @Movate | Proactive Coordination, IT Recruiter | Full Life Cycle Recruiting As a Customer Care Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are...

  • Leadership Development Manager

    hace 4 días

    Barranquilla, Atlántico, Colombia TeleTech Holdings, Inc. A tiempo completo

    About the RoleAs a Service Delivery Senior Team Lead, you will be responsible for supporting and motivating Team Leads to achieve company and client goals. You will work closely with Team Leads to resolve issues, provide feedback, and escalate concerns when necessary.Your Key Responsibilities1. Mentor Team Leads to ensure achievement of company and client...

  • Logistics Coordinator

    hace 2 semanas

    Barranquilla, Atlántico, Colombia Lean Solutions Group A tiempo completo

    *Non-bilingual candidates won't be considered for this position (English B2 intermediate - C1)* About Lean Solutions Group: Hey there, future heroesIf you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.Picture this: you'll join forces with like-minded...

  • Logistics Coordinator

    hace 3 semanas

    Barranquilla, Atlántico, Colombia Lean Solutions Group A tiempo completo

    *Non-bilingual candidates won't be considered for this position (English B2 intermediate - C1)* About Lean Solutions Group: Hey there, future heroes If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success. Picture this: you'll join forces with like-minded...

Client Success

hace 2 semanas

Barranquilla, Atlántico, Colombia Solvo Global SAS A tiempo completo
¿Cuentas con experiência en customer service y administrativa?
Esta oportunidad es para ti.
En Solvo Global estamos en busca de alguien altamente motivado y centrado en el cliente para unirse a nuestro
equipo como "Mobile Coach". Este papel es fundamental para nuestra estrategia de éxito del cliente, combinando elementos de apoyo al cliente y gestión de relaciones.
**Responsabilidades**:
1. Gestión de clientes: Gestionar una cartera de 40-50 clientes, principalmente en el
sector de la asistencia domiciliaria.
Realizar llamadas mensuales con cada cliente, dedicando hasta 2 horas al mes por cliente.
2. Revisión y análisis del rendimiento: Revisar y analizar periódicamente
las métricas de rendimiento de las aplicaciones de los clientes. Proporcionar ideas y recomendaciones
recomendaciones para mejorar la eficacia de la aplicación.
3. Competencia técnica: Cómodo navegar y operar nuestra plataforma de desarrollo de aplicaciones móviles, la realización de tareas tales como introducir información y adaptarse a las actualizaciones del sistema; no se requiere codificación.
5. Habilidades de comunicación: Poseer un excelente nível de inglés nativo hablado y escrito
y la capacidad de dirigir y liderar reuniones de Zoom con eficacia.
6. Resolución de problemas: Fuerte habilidades de resolución de problemas para entender los problemas del cliente con la plataforma y comunicar con eficacia estos como tickets de soporte al equipo técnico. 7. 7. Herramientas de diseño y marketing: Familiaridad con Canva para diseño y experiência con HubSpot para marketing y gestión de clientes.
**Requerimientos**:
Nível de inglés: C1, escrito y verbal
Experiência en customer service, client facing de al menos 1 año.
Experiência administrativa de al menos 6 meses.
Experiência previa con Canva, HubSpot, y herramientas similares es altamente deseable
**Ciudades: Bogotá, Medellín, Barranquilla, Cali, Bucaramanga.**
Lunes a viernes 9:00AM-5:00PM / 9:00AM-6:00PM EST
100% REMOTO
- Contrato a término indefinido
- Excelente ambiente laboral
- Auxilio de transporte
- Además, aprovecha los multiples beneficios que brindamos como la Universidad Solvo (Cursos de Inglés y Excel TOTALMENTE GRATUITOS para ti y un familiar), caja de compensación, descuentos, y más
**Salary**: $1 - $2 per month