Customer Operation Manager
hace 2 días
Actualmente están buscando para su oficina de Bogotá (Colombia) un Customer Operation Manager.
Con formación en Ingeniería electrónica, sistemas o industrial o afines con conocimientos en Tecnologías de la información y de las telecomunicaciones, metodologías de gestión de servicios y proyectos.
Deseable certificaciones en gestión de proyectos PMI o equivalente, metodologías agiles como ITIL, ITOM y/o Scrum y metodologías de gestión y aseguramiento de la calidad.
Con un nível de Ingles avanzado
Que tenga 10 años de experiência como Gerente Senior de Proyectos, Director de Proyectos o programas, director de pequeñas Operaciones o experiência previa en roles o dirección de PMOs / SMOs.
Experiência en gestión de proveedores y aspectos de la cadena de suministro.
Deseable experiência manejando más de 10 proyectos en simultánea con alcances regionales con volúmenes de venta superiores a USD $15 MIL
Experiência en la estructuración de Ofertas de servicios TIC con responsabilidad en satisfacción de cliente, perdidas y ganancias y calidad de servicio.
Comprobada trayectoria en gestión de la interfaz con los clientes externos de la organización y en roles internos administrativos de la operación.
Con experiência en Gestión de Personal y en liderazgo.
Que cuente con conocimientos en:
Metodologías en Gestión de proyecto.
Conocimientos en manejo de proyectos y programas en simultánea a nível nacional e internacional, manejo de costos y alcances de proyectos de telecomunicaciones y/o IT y/o de Tecnología.
Conocimiento de los mercados de servicios, deseable conocimiento de B2B y B2G
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Customer Operation Manager
hace 3 días
San Vicente Ferrer, Colombia Catenon A tiempo completo**FUNCTIONS**: Actualmente están buscando para su oficina de Bogotá (Colombia) un Customer Operation Manager. Con formación en Ingeniería electrónica, sistemas o industrial o afines con conocimientos en Tecnologías de la información y de las telecomunicaciones, metodologías de gestión de servicios y proyectos. Deseable certificaciones en gestión de...
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Operation Manager
hace 6 días
San Vicente Ferrer, Colombia Chiper A tiempo completoAbout Chiper Chiper is a technology startup present in Colombia, Mexico and soon in Brazil. The platform offers mass consumption products at direct prices from manufacturers to independent businesses such as neighborhood stores, liquor stores, mini markets, etc. Our purpose is to create bridges between middle and low income people who are looking for better...
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Customer Service Representative
hace 1 día
San Vicente Ferrer, Colombia Grupo COS (Customer Operation Success) A tiempo completoBe part of our team! If you are amazing and know about customer service, this job opportunity is for you. Immediate Hiring! Work on-site (Calle 67 con 7ma, Caracol Radio Building) Shift Monday to Saturday 9 am - 6 pm (8 hours per day) 1 saturday off per month Base Salary: $2’600.000 + commissions + seniority bonuses + legal benefits Benefits for...
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Customer Succces Manager
hace 5 días
San Vicente Ferrer, Colombia Besedo A tiempo completoCustomer Success Manager Are you interested in Customer Success, project management and fostering cross-functional collaboration? Do you have/or want to achieve small and large scale technology projects? Are you confident, assertive and driven to succeed? Then we may have something for you! As Customer Success Manager you will be part of the Customer...
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Customer Success Manager
hace 7 meses
San Vicente Ferrer, Colombia GoContact A tiempo completoBogotá **POSITION**: Customer Success Manager **LOCATION**: Colombia/Remote **DEPARTMENT**: Customer Success Management **REPORTS TO**: CSM Manager, Virgilio Muelas ***: **YOUR DAY-TO-DAY**: - Identify customer operational needs. - Identify the campaigns/services to be implemented (on Existing Customers) considering the best practices known at...
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Customer Service Team Leader
hace 7 meses
San Vicente Ferrer, Colombia Kaplan A tiempo completoJob Description **Responsibilities**: - To manage Customer Care Executives through leading, developing, managing, and motivating them to complete customer related administration tasks and phone calls.- To supervise the workload of the team, to optimize service provision and administrative support for the operation of the Contact Centre.- To ensure that the...
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CRM Manager
hace 3 días
San Vicente Ferrer, Colombia Polymath Ventures A tiempo completo**About AutoLab** Autolab is a high-growth startup in the automotive sector. Through a technological platform, we offer our end customers a reliable, affordable and great vehicle repair service. All repairs are carried out by a network of independent workshops that partner with Autolab (allied workshops). Autolab attracts customers to workshops and offers...
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Customer Relationship Manager, La
hace 1 semana
San Vicente Ferrer, Colombia Rockwell Automation A tiempo completoRockwell Automation is Expanding Human Possibility by combining the imaginations of people with the intelligence of machines. Our brand promise supports the company’s focus on bringing The Connected Enterprise to life by linking people, machines, and data across an entire business to become more effective and productive. You’ll be working as part of the...
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Co - Office Manager
hace 3 días
San Vicente Ferrer, Colombia Mainstream Renewable Power A tiempo completo**Reporting to**: Regional Manager, Colombia & Central America in LATAM SMT - **Department**: General Management Colombia - **Job Location**: Colombia - **Travel Required**: No **Company Overview**: Mainstream Renewable Power is the leading independent developer of utility-scale wind and solar power plants. The company is focused on delivering a high...
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Operation Sales Representative Medellín
hace 3 días
San Vicente Ferrer, Colombia HUBTEK A tiempo completo**Description**: Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our co-managed talent, intelligent automation, and training platform. Our modern offices are pet-friendly and we...
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Cluster F&b Manager
hace 7 meses
San Vicente Ferrer, Colombia Selina A tiempo completo**Who we are** Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new...
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Client Delivery Manager
hace 1 semana
San Vicente Ferrer, Colombia SAP A tiempo completo**We help the world run better** **Key Responsibilities & Tasks** The Client Delivery Manager (CDM) serves as primary point of contact for SAP Cloud Customers of Enterprise Cloud Services, mainly focusing on HANA Enterprise Cloud (HEC), S/4HANA private cloud edition, S/4HANA Cloud extended Edition, HANA Enterprise Cloud advanced Edition and Cloud...
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Resort Manager
hace 3 días
San Vicente Ferrer, Colombia MINOR Hotels A tiempo completoResort Manager functions as the strategic business leader of property operations and acts as General Manager in his absence. Areas of responsibility include Front Office, Housekeeping, Recreation/Fitness Center and Spa, Security, Engineering and Food and Beverage department. Position works with direct reports both on director and department head levels to...
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Operations Manager
hace 6 meses
San Vicente Ferrer, Colombia Sagan A tiempo completo**Job Title: Operations Manager** **Location**: Remote (EST) **Work Schedule**: Monday - Friday, 9 AM - 5 PM (EST) **Key Responsibilities**: - ** Customer Success and Account Management**: - Oversee customer interactions for cafes, ensuring satisfaction and engagement. - Manage food service account communications, both reactive and proactive. - **...
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Asesor Ejecutivo de Servicio
hace 7 meses
San Vicente Ferrer, Colombia Customer Operation Success A tiempo completoImportante empresa del sector de TELECOMUNICACIONES líder en procesos BPO y CONTAC CENTER. Busca para para su equipo de trabajo personal para el área de ASESOR EJECTURIVO DE SERVICIO - CALL CENTER ¡¡¡CONTRATACIÓN DIRECTA, RESPUESTA INMEDIATA, ESTABILIDAD LABORAL!!! (NO SOMOS AGENCIA DE EMPLEO NI TEMPORAL CONTRATO DIRECTAMENTE CON NOSOTROS) SALARIO...
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Asesor Ejecutivo de Servicio
hace 2 días
San Vicente Ferrer, Colombia Customer Operation Success A tiempo completoImportante empresa del sector de TELECOMUNICACIONES líder en procesos BPO y CONTAC CENTER.Busca para para su equipo de trabajo personal para el área de ASESOR EJECTURIVO DE SERVICIO - CALL CENTER¡¡¡CONTRATACIÓN DIRECTA, RESPUESTA INMEDIATA, ESTABILIDAD LABORAL!!!(NO SOMOS AGENCIA DE EMPLEO NI TEMPORAL CONTRATO DIRECTAMENTE CON NOSOTROS)SALARIO FIJO:...
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Territory Manager
hace 7 meses
San Vicente Ferrer, Colombia Franco Racquet Sports A tiempo completoFranco Racquet Sports is one of the fastest growing sports companies in Texas. We are a small company, but are positioned to be one of the largest tennis and pickleball service providers in Texas and the United States. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the...
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Product Marketing Manager
hace 7 meses
San Vicente Ferrer, Colombia TTEC A tiempo completoProduct Marketing Manager Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Product Marketing Manager working hybrid in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll Do** We are looking for a Product Marketing Manager to join our team and...
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Senior Customer Service Engineer
hace 3 días
San Vicente Ferrer, Colombia SEAL Consulting A tiempo completoAbout Lumen The Role Provides pre - and post-sales support to major Regional Wholesale and Global Accounts, with the objective of protecting and growing revenue associated with regional Latin American Accounts, as well as ensuring a positive customer experience. The Main Responsibilities - Provides pre - and post-sales support to Global Accounts with...
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Project Manager Customer Onboarding
hace 5 días
San Vicente Ferrer, Colombia Chiper A tiempo completo**About Chiper** Chiper is the leading B2B e-commerce ecosystem in Latin America, and we are on a mission to democratize e-commerce for one million corner stores and the millions of shoppers who visit them for their household needs. Chiper’s end-to-end cross-category solution guarantees fulfillment, fast and free delivery, and the most competitive prices...