Business Operations Specialist
hace 4 semanas
About us As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are looking for a data-driven and operational professional to become our Driver Operations Specialist for Colomboa's ride-hailing business. This role is the engine behind driver growth, owning recruitment, activation, retention, and performance. You’ll execute KPI monitoring, CRM optimizations, and city launch coordination while designing programs to keep drivers motivated. With your fluency in English, 2+ years in ride-hailing/operations, and knack for cross-functional collaboration, you’ll ensure our fleet thrives in Colombia's competitive ride-hailing market. Note: ONLY CVs in English will be considered What you will do Organize Driver Engagement Processes: Coordinate activities related to attracting, activating, reactivating, and retaining drivers. Drive Team Leadership: Lead and manage the team. Conduct training sessions to equip agents with skills for user acquisition and activation, and keep them motivated. Manage KPIs: Monitor funnel efficiency (from installation to successful driver orders). Track key territory KPIs (New Drivers, Active Drivers, Supply Hours, Supply Hours per Active Driver). Design action plans to improve performance. Implement Motivational Programs: Execute initiatives and training programs to boost agent performance. Share feedback regularly. Support Activation & Reactivation Mechanics: Assist in launching, adapting, and improving strategies to activate/reactivate drivers effectively. 3rd-Party Partnership Management: Collaborate with external partners to increase New Driver acquisition. Monitor CRM & Communication Quality: Oversee call scripts and AI-preset communications. Assess effectiveness and ensure high-quality user interactions. Test different hypotheses for optimization. Execute City Launches: Travel to new city launches to organize on-the-ground recruitment efforts. Competitor Market Monitoring: Track competitor activities, bonuses, and incentives. Cross-Functional Communication: Ensure alignment with other teams. Requirements Fluent English (verbal and written). 2+ years of experience in: RH / Delivery Business Business Development Commercial Operations Project Management background (a big plus). We offer Impact on the whole country Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee Remote work arrangements to support a healthy work-life balance. #J-18808-Ljbffr
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People Operations Specialist
hace 1 semana
Bogotá, Colombia People Operations Specialist A tiempo completoTu misión en Netquest En Netquest buscamos un/a People Operations Specialist para integrarse en el equipo en Colombia con el objetivo de reforzar las operaciones en el equipo de People y reforzar la región de Latam. Buscamos a una persona organizada y orientada al detalle para gestionar y coordinar a nuestros colaboradores...
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Business Operations Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia inDrive A tiempo completoAbout usAs one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.We are looking for a data-driven and operational professional to become our Driver Operations Specialist for Colomboa's...
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Va - Operations & Business Support Specialist Clone
hace 4 semanas
Bogotá, Colombia Next Staffing Group LLC A tiempo completo**Company**: Next Staffing Group (Contractor Role for a **US Client)** Next Staffing Group is seeking a **creative, detail-oriented Social Media & Digital Marketing Specialist** to join our client’s team. This is a **fully remote contractor position**, requiring alignment with **US business hours**. **Job Title: Operations & Business Support Specialist**...
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Optimization Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completoJob Title: Optimization SpecialistLocation: Remote – ColombiaType of Contract: Full-Time | Remote | ContractorSalary Range: Market RatesLanguage Requirements: Fluent EnglishWe are seeking a skilled Optimization Specialist with strong experience in mathematical optimization, operations research, and applied analytics to join our growing team. You will play...
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Optimization Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia Nearshore Business Solutions A tiempo completoJob Title: Optimization SpecialistLocation: Remote – ColombiaType of Contract: Full-Time | Remote | ContractorSalary Range: Market RatesLanguage Requirements: Fluent English We are seeking a skilled Optimization Specialist with strong experience in mathematical optimization, operations research, and applied analytics to join our growing team. You will...
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Business Operations Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completoWe never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.About TMF GroupTMF Group is...
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Business Operations Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completoWe never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.About TMF GroupTMF Group is...
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Operations Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia Yango A tiempo completoWe're seeking an Operations Specialist with ride‑hailing, logistics, or on‑demand services. Someone who combines strong selling skills, analytical strength, and hands‑on operational execution to understand metrics and turn insights into action. You'll manage courier acquisition and relationships, support last‑mile operations, and promote Yango Cargo...
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Optimization Specialist
hace 2 semanas
Bogotá, Colombia Nearshore Business Solutions A tiempo completoJob Title: Optimization SpecialistLocation: Remote – ColombiaType of Contract: Full-Time | Remote | ContractorSalary Range: Market RatesLanguage Requirements: Fluent English We are seeking a skilled Optimization Specialist with strong experience in mathematical optimization, operations research, and applied analytics to join our growing team. You will...
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Optimization Specialist
hace 2 semanas
Bogotá, Colombia Nearshore Business Solutions A tiempo completoJob Title: Optimization SpecialistLocation: Remote – ColombiaType of Contract: Full-Time | Remote | ContractorSalary Range: Market RatesLanguage Requirements: Fluent English We are seeking a skilled Optimization Specialist with strong experience in mathematical optimization, operations research, and applied analytics to join our growing team. You will...
