IT Support

General Summary This is a regional leadership position with experience in leading high level infrastructure engineering for an individual ready to influence the direction of IT at BDP International. This individual must have a strong background in networking methodologies with the ability to design, direct, and maintain BDP’s regional IT infrastructure team in alignment with business initiatives, with a minimum of 10 years’ experience and 5 years of leadership role in a multicultural environment. Requirements Critical Maintain BDP’s global network security, performance and integrity, to include VoIP, Wireless, LAN/WAN and MPLS infrastructure. Responsible for contractual negotiations and vendor program participation. Manage existing vendors to ensure the accuracy of their performance and deliverables Implement and maintain monitoring solutions to accurately assess the health and performance of BDP’s regional IT infrastructure. Ensures capacity planning is performed and is proactive in assessing and making recommendation for improvements. Evaluates and recommends new products that falls in line with business initiatives Develop and deploy network policies, standards, strategies and direction for network system solutions using current and emerging technologies, Translates business requirements into network or process designs Act as a team or project lead, mentor and provide directions to other team members Design and implement network expansion and modification to meet the needs of the business growth, evaluate and approve all network additions and or changes. Deep understanding of all aspects of administering and maintaining corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access, email, servers, etc. Strong proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection and traffic engineering Demonstrated proficiency with IPSEC VPN technology from multiple vendors, experience with Cisco ISRs and DMVPN a plus Demonstrated proficiency and experience designing, implementing and administering virtualized server environments using VMware Experience configuring and maintaining Layer 2 and layer 3 networking with 802.1q (VLANs), 802.1af/at (PoE), 802.1d (STP), BGP, OSPF, LACP Need to be Proficient with VMWare Proficient with backup and restore technologies, Veeam a plus Proficient with E-Mail systems, experience with Microsoft Exchange is mandatory. Experience maintaining a hybrid on-premise / O365 environment a plus Experience implementing and maintaining Firewalls. Palo Alto preferred Able to troubleshoot network issues from network connectivity, routing, and firewall issues, through DNS and higher level protocols Able to communicate both verbally and in writing Able to produce excellent documentation Familiarity with Active directory and group policies Microsoft Windows Server operating systems DNS and DHCP in a Windows environment Maintaining a global Active Directory including sites and services, domain replication, sites and services and group policy Administering and scripting in PowerShell Systems communication protocols such as NetBios, DNS, DHCP Wireless Access Points and wireless security protocols such as EAP with RADIUS Principal Duties and Responsibilities Lead a team of Systems and Network engineers Coordinate with the Network, Systems groups as well as business stakeholders on high profile projects with executive leadership and business visibility Manage and administer an existing VMware server environment as well as proposing design improvements and making recommendations and implementations to achieve best practices Design, implement, and support network technologies to include HP, VMware, Palo Alto, Cisco and other hardware / software platforms. Configuration and administration SAN arrays and volumes (EMC and Pure) Assist with the support of branch office locations, their local networks, and their connectivity to the BDP global network Monitor and maintain all network / WAN connectivity to support branch office communications Collaborate with other network staff to find solutions to complex networking issues. Assist with design and structure of Active Directory Assist with design and structure of Microsoft Exchange Interact with internal clients to resolve issues; communicate with internal clients in a professional manner maintaining discretion. Provide support to Systems, Applications and Support teams when escalated Assist with the inventory management of software licenses, software, hardware and other IT supplies. Assists with the selection presentation and purchase of software, hardware and other IT solutions #J-18808-Ljbffr