Sales Operation Coordinator
hace 4 horas
Overview Job Title: Sales Operation Coordinator Type: Full-time, Independent Contractor Location: Remote Work hours: 9:00 AM - 6:00 PM Eastern Time (including one hour lunch break) Position Summary The Sales Operation Coordinator will play a key role in supporting sales operations, ensuring timely and accurate order processing, maintaining effective communication with customers and factories, and improving sales processes. This role requires a detail-oriented, proactive professional with strong Excel and Salesforce skills, and ideally, knowledge of international logistics and ocean shipping procedures. Key Responsibilities Prepare sales proposals by creating and modifying DNS and Specs using Excel. Reconcile purchase orders (POs) with DNS. Process orders, send Specs to factories, and follow up on progress. Coordinate with internal departments and personnel via email, Wrike, Google Drive, and chat tools. File documents on multiple portals (EDI, ADA, NRT, Damco, APL, etc.). Track containers, ensure on-time delivery or pickup, and provide status updates to customers. Provide project management support as needed. Respond to customer complaints and provide after-sales support when requested. Handle order processing with accuracy and timeliness. Inform clients of unforeseen delays or issues. Monitor team progress, identify shortcomings, and propose improvements. Set up, document, and monitor sales processes. Identify bottlenecks in workflows and recommend solutions. Promote SKUs and categories to customers to increase order size. Support senior management with order updates, customer communication, and reporting. Perform other clerical or administrative duties as needed. Qualifications & Experience Bachelor’s degree in Business Administration, Sales, Marketing, or related field. Minimum 3 years’ experience in a sales support or similar business operations role. Proven track record as a Sales Coordinator, Sales Assistant, or in comparable administrative positions. At least 2 years’ experience with Salesforce (required). Advanced Microsoft Excel skills (required). Logistics background preferred, especially international ocean shipping terms and procedures. Strong problem-solving skills with the ability to adapt in a fast-paced, changing environment. Exceptional attention to detail, accuracy, and organizational ability. Excellent written and verbal communication skills. Ability to work independently, while maintaining collaborative relationships across departments. Quick learner with a willingness to expand knowledge and improve processes. Positive, professional attitude with resilience under pressure. #J-18808-Ljbffr
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Remote Sales Operations Coordinator with Excel
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WorkFromHome, Colombia Somewhere A tiempo completoA leading firm in sales operations is looking for a Sales Operation Coordinator to support sales processes and ensure efficient order management. The role involves creating sales proposals, processing orders, and coordinating with various departments. The ideal candidate should have at least 3 years of experience in sales support, strong proficiency in...
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