Marketing Operations Manager

Position: Growth Operations Manager Location: Remote (LATAM) – Must overlap Eastern Time (EST) working hours Salary: $2,500 – $3,000 per month Company Overview We are a growth marketing consultancy that partners with fast-scaling brands. Acting as a fractional marketing team and strategic advisor, we help clients solve their most critical marketing challenges—moving from guesswork to growth. Leveraging AI, data, and creative strategy, we provide end-to-end marketing solutions, including business planning, media activation, campaign execution, and long-term growth strategies. Position Overview We are seeking a Growth Operations Manager to ensure smooth operations across client deliverables and internal processes. This role turns strategy into action by maintaining operational discipline, coordinating client communications, and delivering high-quality outputs. The ideal candidate thrives in a fast‑paced environment, balancing strategic thinking with hands‑on execution, and helps the organization scale efficiently. Key Responsibilities Meeting & Workflow Management: Build structured agendas and facilitate client meetings. Capture key decisions and translate notes into actionable tasks using Asana or Trello. Maintain follow‑up systems to ensure commitments are met. Client Communication & Alignment: Draft client recaps, status updates, and strategic briefs. Maintain professional and consistent client correspondence. Deliverable Assembly & Quality Control: Develop client presentations and documents from outlines and templates. Ensure brand consistency, proofread materials, and maintain consulting standards. Vendor & Talent Coordination: Source, onboard, and manage specialized contractors (copywriters, marketers, creative talent, technical partners). Manage NDAs, access, and task assignments. Financial Operations Support: Track SOWs, invoices, and receipts. Maintain accounting logs and prepare documentation for CPA review. Systems & Process Optimization: Maintain organized shared drives, enforce naming conventions, and ensure version control. Identify automation opportunities and refine workflows for efficiency and consistency. Qualifications / Requirements Education: Bachelor’s degree preferred (Business Administration, Communications, or related field). Experience: 3–5 years in agency, consultancy, or startup operations with proven client service excellence. Technical Skills: Expert in Google Workspace. Advanced proficiency in Asana or Trello. Comfortable with AI tools (LLMs like ChatGPT, Claude, Gemini), analytics platforms, dashboards, and data management. Communication Skills: Exceptional writing, editing, and documentation skills. Able to clearly synthesize information and represent a premium consulting voice. Industry Familiarity: Experience in marketing consultancy or performance marketing preferred. Working knowledge of digital marketing workflows a plus. Core Competencies Process Excellence: Builds systems to ensure accuracy, accountability, and on‑time delivery across multiple accounts. Proactive Communication: Anticipates needs, removes bottlenecks, and drives alignment. Quality Focus: Maintains high standards across all deliverables and client interactions. Adaptability: Manages multiple priorities and shifting deadlines with professionalism. Strategic Support: Translates abstract ideas into structured, actionable plans. Technology Integration: Quickly learns new tools and identifies opportunities for automation. Professional Presence: Represents organizational values, discretion, and quality in all interactions. #J-18808-Ljbffr