Customer Support and Sales Expert

hace 1 día

Bogotá, Colombia Asurion A tiempo completo

Asurion Bogota, D.C., Capital District, Colombia Join Asurion’s front line support team today as a Customer Care and Sales Representative As a Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers’ inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our In-Home warranty service and other product offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions. You will Serve, Solve and Sell What we require: High school diploma Flexibility to work all shifts as required (including evenings, weekends, or holidays) 6 months of previous customer service experience Technical aptitude to pass our readiness assessment Willing to submit and pass a pre-employment background investigation Call center experience is welcomed but not required Bilingual (English/Spanish) What skills/interests will make you a great fit for our team: Patience and exceptional listening skills Ability to identify, understand and upsell new products and solutions based on customer needs Dedication to troubleshooting problems and finding a resolution Confidence in multitasking “Challenge accepted” attitude Must be able to use a headset Must be able to work in an office environment that includes safe social interactions and noise Compensation And Benefits: COP 2.650.000 monthly salary COP 300.000 monthly transportation allowance #J-18808-Ljbffr

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