Country Driver Operations Team Leader Colombia

hace 2 días

Bogotá, Bogotá D.E., Colombia indrive A tiempo completo
Country Driver Operations Team Leader Colombia
  • Hybrid
  • Full-time
  • Lead

We are seeking a Country Driver Operations Team Leader to oversee and optimize driver operations in Colombia. This role is crucial in ensuring a balanced driver supply, fostering partnerships, and enhancing fleet management strategies. The ideal candidate will have a strong operational mindset, strategic thinking, and the ability to drive business development at a local level. This position reports directly to the Country Manager and requires close collaboration with regional and HQ teams.

Responsibilities
  • Oversee and manage driver supply in the local market, ensuring an optimal balance between demand and availability.
  • Identify, establish, and manage strategic partnerships to enhance driver engagement, loyalty, and overall market presence.
  • Lead fleet projects, including expansion, optimization, and exclusivity programs.
  • Analyze driver app performance and provide insights for product improvements and operational efficiencies.
  • Collaborate with HQ teams on digital campaigns, driver acquisition strategies, and bonus programs to optimize local execution.¿
  • Develop initiatives to improve driver retention, address local recruitment challenges, and optimize the registration flow.
  • Stay proactively aware of the competitive landscape, tracking industry trends and adjusting strategies accordingly.
  • Manage and mentor a supervisor direct report, ensuring smooth day-to-day operations and effective cross-functional collaboration.
  • Utilize data analysis to monitor market performance, track key metrics, and drive informed decision-making.
Qualifications
  • 4-5 years of experience in operations or a business-related role, preferably within ride-hailing, mobility, or logistics .
  • Strong analytical skills with the ability to interpret data and make strategic recommendations.
  • Experience managing driver supply, fleet operations, or partnerships .
  • Proven ability to decompose complex business challenges, prioritize effectively, and drive results .
  • Excellent communication and stakeholder management skills, with the ability to present and influence at multiple levels .
  • Comfortable working in a fast-paced, dynamic environment with cross-functional collaboration .
  • SQL proficiency is a plus ; strong Excel skills required to analyze trends and create reports.

Business development experience and the ability to identify new opportunities within the ride-hailing ecosystem.

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