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A leading healthcare company seeks a Customer Service Lead in Bogotá, responsible for leading operations and ensuring excellent customer service. Ideal candidates will be bilingual in Spanish and English, possess strong technical skills in SAP and Salesforce, and demonstrate effective leadership to enhance service delivery. The role involves monitoring performance metrics, resolving customer issues, and developing team capacity. This is an exciting opportunity to join a firm focused on innovative healthcare solutions.#J-18808-Ljbffr