Customer Practice Manager, Professional Services
hace 4 días
The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a trusted advisor for our customers and the role includes all aspects of business development, deal structuring, deal support and closure in those accounts.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base. We are obsessed about successful outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
Key Responsibilities- Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and drive AWS adoption.
- Think big - assess customer marketplace circumstances and construct large programs.
- Envision and inspire customers.
- Identify & develop specific opportunities and related business cases.
- Deal shaping, including estimations and deal pricing.
- Contract negotiations & closing.
- Enable cloud transformation - develop long term Cloud Strategy with customers.
- Support the commercial relationship - plan and implement a project portfolio, including budget & deliverables responsibilities.
- Execute contracts as single point of contact for Customer executives.
- Educate customers on AWS services and translate those into a clear business value proposition.
- Be an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback.
- Oversee delivery of projects in account, ensuring high quality delivery.
- Bachelor's degree in computer science, engineering, mathematics, business administration, finance, economics, data science, or related field.
- Experience as technical specialist in design and architecture.
Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications, we encourage candidates to apply.
Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.
Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.
Inclusive Team Culture: Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
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