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A leading technology firm in Colombia is seeking an Onboarding Specialist to enhance the digital onboarding experience for their SMB ecommerce clients. This full-time role involves guiding customers through onboarding, ensuring they fully utilize product features while maintaining excellent communication. The ideal candidate will have over 5 years experience in customer support within ecommerce or SaaS environments, strong organizational skills, and familiarity with relevant tools. This position requires adaptability and the ability to manage various onboarding tasks effectively.#J-18808-Ljbffr