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The Operational Table Manager is responsible for ensuring the smooth operation of live casino games. As a Service Support Specialist, you will monitor game play, identify technical issues, and communicate with players and colleagues to resolve problems.

Main Responsibilities:
  • Monitor live casino game play and identify technical issues.
  • Communicate with players and colleagues to resolve issues efficiently.
  • Document errors and escalate them to the relevant departments.
  • Collaborate with the team to ensure seamless operation of live casino games.
  • Participate in training sessions to enhance your skills and knowledge.

This role requires strong analytical and problem-solving skills, as well as excellent communication and teamwork abilities. You will be working in a fast-paced environment with a rotating shift system.