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Helpdesk Expert
hace 1 semana
Job Overview
We are seeking a highly skilled Helpdesk Analyst to join our team at Groupcos. As a Helpdesk Analyst, you will be responsible for providing exceptional IT support and troubleshooting services to our customers.
Responsibilities:
- Provide technical assistance via phone and email to resolve customer issues
- Collaborate with the team to ensure seamless IT operations
- Maintain accurate records of customer interactions
Requirements:
- Technical or technological degree in a related field
- At least 1 year of experience in helpdesk or IT support
- Excellent communication and problem-solving skills
Benefits:
- Competitive salary: COP 2,850,000 + Commissions up to 200,000 COP
- Làika Membership + Netflix or Spotify (after 1 month)
