Financial Operations Specialist
hace 1 semana
We are seeking a highly skilled Financial Operations Specialist to join our team at Accenture, an inclusive employer and a member of myGwork. The successful candidate will be responsible for processing all received requirements in a timely and accurate manner, reporting daily metrics, and maintaining a positive working relationship between internal customers and requestors.
Key Responsibilities- Process all received requirements in a timely and accurate manner (according to SLA and KPI)
- Report daily metrics
- Maintain a positive working relationship between internal customers and requestors
- Assure that all transactions to be processed have the right approvals and follow the procedure and policies
- Proactive and constant communication with the supervisor team to ensure process stability and requirements compliance
- Actively support the implementation of best practices within the department
- Know and follow the escalation path when needed (dispute or resolution)
- Analyse, interpret, and communicate valuable information to management
- Understand and control the entire process and ensure other team members are following process correctly
- Ability to train others in the process
- Be a subject matter expert in the process
- Have a proven ability to maintain high standards and error-free work in a fast-paced, complex environment
- Can work independently as well as collaborate successfully in a team setting
- Continuously look for process improvement
- Perform month-end related activities
- Handle customer service queries internally
- Assist the Team Lead when needed
- Knowledge about KPIs / SLAs, the correct management of the same and propose actions to improve the performance of operations
- 3 years of experience in accounting Admin areas
- Bachelor's degree in Accounting or Business Administration
- Knowledge on MS office
- Intermediate Excel skills
- B2 C1 English level
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