Financial Operations Specialist

hace 1 semana


Medellín, Antioquia, Colombia myGwork A tiempo completo
Job Summary

We are seeking a highly skilled Financial Operations Specialist to join our team at Accenture, an inclusive employer and a member of myGwork. The successful candidate will be responsible for processing all received requirements in a timely and accurate manner, reporting daily metrics, and maintaining a positive working relationship between internal customers and requestors.

Key Responsibilities
  • Process all received requirements in a timely and accurate manner (according to SLA and KPI)
  • Report daily metrics
  • Maintain a positive working relationship between internal customers and requestors
  • Assure that all transactions to be processed have the right approvals and follow the procedure and policies
  • Proactive and constant communication with the supervisor team to ensure process stability and requirements compliance
  • Actively support the implementation of best practices within the department
  • Know and follow the escalation path when needed (dispute or resolution)
  • Analyse, interpret, and communicate valuable information to management
  • Understand and control the entire process and ensure other team members are following process correctly
  • Ability to train others in the process
  • Be a subject matter expert in the process
  • Have a proven ability to maintain high standards and error-free work in a fast-paced, complex environment
  • Can work independently as well as collaborate successfully in a team setting
  • Continuously look for process improvement
  • Perform month-end related activities
  • Handle customer service queries internally
  • Assist the Team Lead when needed
  • Knowledge about KPIs / SLAs, the correct management of the same and propose actions to improve the performance of operations
Requirements
  • 3 years of experience in accounting Admin areas
  • Bachelor's degree in Accounting or Business Administration
  • Knowledge on MS office
  • Intermediate Excel skills
  • B2 C1 English level


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