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Production Coordinator Specialist
hace 1 semana
We are seeking a highly skilled Production Coordinator to join our team. As a key member of our production department, you will be responsible for processing online orders, managing vendor relationships, and ensuring timely delivery of high-quality products.
Key Responsibilities:- Process and release online orders to vendors within the Ship To Your Door and Vehicle Wraps Production modules
- Facilitate communications between Vendor contact(s) to ensure smooth workflow and resolve any issues that may arise
- Troubleshoot and problem solve independently and quickly to minimize downtime and maximize productivity
- Alert customer service quality issues using Zendesk to maintain exceptional client satisfaction
- Perform preflight and fix and catch file issues using Pitstop prior to releasing to vendor(s)
- Communicate to various vendors on job assignments, sign off on vendor proofs (QC reports), quality control checks, and managing the vendor portal
- Document Vendor KPI feedback to Team Lead of Production to drive continuous improvement
