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**IT Program Manager

hace 2 meses

Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo
About the Role

We are seeking an experienced IT Program Manager to lead our IT programs and ensure successful delivery of business objectives. As a key member of our IT team, you will be responsible for providing leadership and oversight to program teams, ensuring that projects are delivered on time, within budget, and to the required quality standards.

Key Responsibilities
  1. Program Governance and Execution
  • Provide leadership for the program team and ensure overall program governance, process, performance, and customer satisfaction.
  • Establish the team and program framework, manage program-related contracts and Statements of Work (SOWs), and collaborate with IT project managers of other related projects to map and plan for dependencies and align efforts as needed.
  • Engage closely with business, internal global IT partners, and external partners to define project requirements and expectations, as well as to analyze program planning for strategic alignment, value, and complexity.
  • Lead and manage program teams for optimal return-on-investment, coordinate and delegate cross-project initiatives, and set clear objectives, evaluate progress against objectives, and instill a performance-oriented culture with a focus on accountability.
Processes & Standards
  • Contribute to and cultivate a quality culture that promotes delivery excellence, development of business capabilities, process excellence, regulatory compliance, and optimized execution.
  • Optimize procedures, policies, templates, tools, and identify ways to drive efficiency, reduce costs, and add value.
  • Assure adherence to Global Portfolio Operations processes and Medtronic Delivery Framework (MDF).
Customer Satisfaction
  • Build trust and rapport as the primary principal spokesperson with key senior stakeholders and facilitate executive-level discussions.
  • Continuously improve stakeholder satisfaction for the Strategic PMO services.
  • Work closely with all stakeholders to understand the business point-of-view, identify existing processes, customers, and other relevant stakeholders to negotiate and gain cooperation on divergent objectives.
Talent Development
  • Provide direct leadership and support for direct reports, with the strategic objective of increasing overall service offering performance and achieving high-quality work products delivery on time and on budget.
  • Develop talent strategies and acquire, empower, and retain top talents.
  • Provide recognition, career development training, coaching, and mentoring to direct reports.
Medtronic Mindsets
  • Act Boldly, Compete to Win, Move with Speed and Decisiveness, Foster Belonging, and Deliver results the right way.