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Technical Support Specialist
hace 2 semanas
GroupCOS is seeking a highly skilled Technical Support Specialist to join our team.
The ideal candidate will have excellent communication skills and the ability to troubleshoot complex technical issues over the phone and via email.
- Provide timely and effective IT support to customers, resolving issues efficiently and professionally.
- Work collaboratively with our team to ensure seamless day-to-day operations.
We offer a flexible schedule from Monday to Sunday, 8:00 AM – 6:00 PM EST, allowing for a healthy work-life balance.
This is an indefinite term contract, providing job security and stability.
Compensation Package:We offer a competitive salary of COP 2,850,000, plus commissions up to 200,000 COP for exceptional performance.
In addition, we provide Laika Membership and a choice between Netflix or Spotify after one month of employment.
Requirements:To be successful in this role, you will need:
- A degree in a related field, such as computer science or information technology.
- At least one year of experience in a Helpdesk or IT Support environment.
- Excellent communication and problem-solving skills.
If you are passionate about delivering exceptional customer service and troubleshooting technical issues, please submit your resume for consideration.
