Floor Housekeeping Supervisor

hace 7 días

Cartagena de Indias, Bolívar, Colombia Hilton Worldwide, Inc. A tiempo completo
Job Summary

We are seeking a skilled Floor Housekeeper to join our team at Hilton Cartegena. As a Floor Housekeeper, you will be responsible for supervising room attendants to deliver an exceptional Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

Key Responsibilities
  • Supervise Room Attendants to ensure high standards of cleanliness and Guest satisfaction
  • Allocate rooms and deep cleaning tasks to team members in a timely and efficient manner
  • Manage guest requests, including VIP amenities and communicate them to the relevant team members
  • Conduct routine inspections of guest bedrooms to ensure they meet standards
  • Aware of all room categories and amenities
  • Resolve guest queries in a timely and efficient manner
  • Carry out lost property procedures
  • Ensure guest laundry is cleaned and delivered in a timely manner
  • Report maintenance issues to the Maintenance/Engineering Department
  • Assist the Head Housekeeper with training requirements
  • Represent the needs of the team to others in the hotel
  • Be environmentally aware
  • Comply with hotel security, fire regulations, and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships
Requirements
  • Committed to delivering a high level of customer service
  • Positive attitude
  • Good communication skills
  • High standards of cleanliness
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in the hotel/cleaning industry
  • Experience in managing/supervising a team in a similar role
  • IT proficient
  • Willingness to develop team members and self
About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional Guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day.

  • Hospitality Operations Coordinator

    hace 6 días

    Cartagena de Indias, Bolívar, Colombia Selina A tiempo completo

    About SelinaSelina is a lifestyle hospitality brand that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle, experience our planet's most beautiful places, build community, engage with locals and fellow travelers, work and enjoy new adventures.Our EcosystemOur internal ecosystem consists of Hospitality, Food &...

  • Hospitality Operations Specialist

    hace 4 semanas

    Cartagena de Indias, Bolívar, Colombia Selina A tiempo completo

    About SelinaSelina is a lifestyle hospitality brand that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle, experience our planet's most beautiful places, build community, engage with locals and fellow travelers, work and enjoy new adventures.Our EcosystemOur internal ecosystem consists of Hospitality, Food &...

  • Hospitality Operations Specialist

    hace 1 mes

    Cartagena de Indias, Bolívar, Colombia Selina A tiempo completo

    Position Overview ARE YOU READY TO EMBARK ON A JOURNEY THAT COMBINES WORK AND LIFE ADVENTURES? Join Selina, a leading name in the lifestyle hospitality sector, where we are committed to fostering genuine and impactful connections. About Selina Our goal is to celebrate the nomadic spirit: to explore the world's most stunning locations, to cultivate...

  • Hospitality Operations Specialist

    hace 1 mes

    Cartagena de Indias, Bolívar, Colombia Selina A tiempo completo

    Position Overview ARE YOU READY TO COMBINE A FULFILLING WORK ENVIRONMENT WITH A THRILLING LIFE EXPERIENCE? Join Selina, a leading name in the rapidly expanding lifestyle hospitality sector, and take advantage of this exceptional opportunity. About Selina Our goal is to foster genuine and impactful connections. Selina emerged from a passion for...

  • Housekeeping Floor Supervisor

    hace 3 meses

    Cartagena, Colombia Hilton Cartagena Hotel A tiempo completo

    DescriptionHousekeeping Floor SupervisorWhat will I be doing?As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team Members Perform routine...

  • Floor Housekeeper

    hace 4 semanas

    Cartagena, Colombia Hilton Cartagena Hotel A tiempo completo

    DescriptionA Floor Housekeeper is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. What will I be doing?As a Floor Housekeeper, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience. A...

  • Floor Housekeeper

    hace 3 semanas

    Cartagena, Colombia Hilton Worldwide, Inc. A tiempo completo

    Job Description Job Number: Floor Housekeeper (Job Number: HOT0AZH7) Work Locations: Hilton Cartegena Laguito Av. Almirante Brion Cartagena A Floor Housekeeper is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper. What will I...

  • Hospitality Operations

    hace 4 meses

    Cartagena, Colombia Selina A tiempo completo

    Description WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE? Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands! What is Selina? Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle:...

  • Hospitality Operations Coordinator

    hace 3 semanas

    Municipio de Filandia, Colombia Selina A tiempo completo

    About SelinaSelina is a lifestyle hospitality brand that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle, experience our planet's most beautiful places, build community, engage with locals and fellow travelers, work and enjoy new adventures.Our EcosystemOur internal ecosystem consists of Hospitality, Food &...

  • Hospitality Operations Coordinator

    hace 4 semanas

    Municipio de Filandia, Colombia Selina A tiempo completo

    About SelinaSelina is a lifestyle hospitality brand that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle, experience the world's most beautiful places, build community, engage with locals and fellow travelers, work, and enjoy new adventures.Our EcosystemSelina's internal ecosystem consists of various...