Senior Technical Account Manager
hace 1 mes
Oracle is seeking a highly skilled and experienced Technical Account Representative to join our team. As a trusted advisor to our customers, you will be responsible for delivering exceptional technical service and support, ensuring the successful adoption and utilization of our cloud solutions.
Key Responsibilities- Develop and manage long-term relationships with key customer stakeholders, providing strategic guidance and technical expertise to drive business outcomes.
- Collaborate with sales, delivery teams, and customers to identify and deliver tailored solutions that meet their unique needs and goals.
- Coordinate the delivery of Oracle services, serving as the primary point of contact for customers and facilitating communication across multiple Oracle lines of business.
- Monitor and report on complex projects, ensuring efficient use of Oracle resources and achieving contract margin and revenue objectives.
- Identify and submit delivery leads for new opportunities and contract renewals, driving business growth and expansion.
- Act as a point of contact for major incidents, managing communication and customer expectations through resolution.
- Establish and maintain a delivery governance model with customers at senior management and executive levels.
- Perform proactive scope and risk management, leading complex account planning and reviews.
- Take on project/program lead roles, providing leadership and expertise in the development of new products, services, and processes.
As a world leader in cloud solutions, Oracle offers a dynamic and inclusive work environment that promotes diverse perspectives and abilities. We are committed to expanding our workforce and providing opportunities for growth and development. Our employees enjoy a highly competitive suite of benefits, flexible work arrangements, and opportunities to give back to their communities through volunteer programs.
Oracle is an Equal Employment Opportunity Employer and welcomes applications from qualified candidates with disabilities. If you require accessibility assistance or accommodation during the employment process, please contact us at +1 888 404 2494, option one.
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