Claims Resolution Specialist
hace 4 días
Iron Mountain is committed to delivering exceptional service to our customers. We are seeking a skilled Claims Resolution Specialist to join our team.
Key Responsibilities:- Provide support throughout the claims process and own monetary compensation escalations via phone or email.
- Monitor Clutter's social media presence, moderate comments, and provide support for customers who post on various platforms.
- Experience in claims or trust & safety.
- Possession of strong communication skills, with the ability to build rapport with customers and resolve complaints effectively.
We provide a supportive and collaborative work environment, with opportunities for growth and development. At Iron Mountain, we believe in the importance of preserving and protecting our customers' valuable assets.
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