Claims Resolution Specialist

hace 4 días


Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

Iron Mountain is committed to delivering exceptional service to our customers. We are seeking a skilled Claims Resolution Specialist to join our team.

Key Responsibilities:
  • Provide support throughout the claims process and own monetary compensation escalations via phone or email.
  • Monitor Clutter's social media presence, moderate comments, and provide support for customers who post on various platforms.
What We're Looking For:
  1. Experience in claims or trust & safety.
  2. Possession of strong communication skills, with the ability to build rapport with customers and resolve complaints effectively.

We provide a supportive and collaborative work environment, with opportunities for growth and development. At Iron Mountain, we believe in the importance of preserving and protecting our customers' valuable assets.



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