Compliance Monitoring Specialist
hace 3 semanas
Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With a focus on innovative payment solutions, Sezzle addresses the challenges faced by millennials in accessing credit and improving their credit scores.
About the RoleWe are seeking a highly motivated and detail-oriented Compliance Monitoring Analyst to join our rapidly growing team. This role presents an exciting opportunity to thrive in a dynamic environment and contribute to the development of a best-in-class Compliance Function.
Job BriefThe Compliance Monitoring Analyst will support the compliance team in delivering compliance reviews, monitoring, and transaction surveillance in line with best practices and regulatory requirements. This role involves handling marketing advertisements, evaluating them from a compliance perspective, and documenting findings in JIRA. Additionally, the candidate will be responsible for reviewing and investigating complaints received through various channels, following established decision flows, and maintaining accurate records in the knowledge database.
Key Responsibilities- Perform periodic reviews of business activities as mandated by the Sezzle Compliance Management System and Compliance Monitoring Program.
- Handle marketing advertisements, evaluate them from a compliance perspective, and document findings in JIRA.
- Review and investigate complaints from various channels (CFPB, Slack, Post, and Email) while following decision flows and maintaining accurate records in the knowledge database.
- Flag recurring complaints for reporting (e.g., when 10 complaints on the same issue arise).
- Prepare written reports of findings and recommendations from monitoring reviews.
- Prepare verbal and visual presentations to leadership teams to discuss monitoring reports and recommend corrective actions.
- Develop strong inter- and intra-departmental relationships.
- Assist in gathering and delivering relevant information for internal and external regulatory reviews, examinations, or other supervisory events.
- Support external audits by gathering necessary data and providing compliance support.
- Assist the compliance team in completing additional duties as assigned.
- 2 or more years of experience in a compliance, audit, or related role inside a bank, credit union, or fintech environment.
- Working knowledge of consumer protection laws and regulations.
- Ability to prioritize and complete a broad range of tasks to meet deadlines.
- Strong desire and ability to learn and use a wide range of technology tools on the job.
- Exert discretion and protect confidentiality when dealing with sensitive information.
- Must possess extreme attention to detail while completing work in an organized and timely manner.
- Excellence in building and maintaining strong relationships across the business.
At Sezzle, we are a team of brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. Our culture is built on a foundation of collaboration, innovation, and a passion for delivering exceptional results.
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