Client Relationship Manager
hace 4 días
We're seeking a skilled Business Development Manager in Bogotá to drive business growth through relationship-building and strategic decision-making. As a key member of our team, you'll cultivate strong relationships with our B2B clients, advising them on well-being services and identifying their needs to deliver comprehensive support.
Key Responsibilities:
- Develop and maintain strong client relationships to drive business growth
- Monitor portfolio performance and implement strategies to enhance key metrics
- Pursue opportunities to expand your portfolio through cross-selling and market exploration
- Ensure client satisfaction by effectively managing resources
- Analyze client data to inform strategic decisions
- Collaborate with internal teams to deliver exceptional service
- Prepare reports and present KPIs to clients
- Oversee the launch and relaunch of our Employee Assistance Program (EAP) services
- Manage operational and analytical aspects of your portfolio, including collections and client claims
Requirements:
- 3-4 years of experience in B2B account management in services or SaaS
- Bachelor's degree in Business Administration, Marketing, Accounting, Industrial Engineering, or a related field
- Proficiency in Microsoft Excel, PowerPoint, and CRM software
- Advanced English skills
- Full-time availability
Work Arrangement:
Initial remote work arrangement with the possibility of transitioning to a hybrid model in Bogotá.
Employment Terms:
- Permanent contract with a trial period
- Negotiable salary based on experience and expectation
- Connectivity allowance
- Day off for birthday
- Employee Assistance Program providing support and advice
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