Financial Systems Analyst
hace 4 semanas
Job Summary: We are seeking a highly skilled Financial Systems Analyst to join our team at Scotiabank. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our mission-critical payment systems.
Main Responsibilities:
- Ensure the availability and performance of our payment systems, including BESS and SWIFT, in a global, 24/7 environment.
- Monitor and manage queues, logs, and communication lines to ensure timely and accurate processing.
- Collaborate with cross-functional teams to resolve issues and implement process improvements.
- Participate in scheduled tests, including Business Resumption Plan (BRP) and Disaster Backup Recovery (DBR), to ensure system integrity and availability.
- Provide excellent customer service and support to our users, ensuring their needs are met in a timely and efficient manner.
Requirements:
- Basic knowledge of computer systems operations and troubleshooting.
- Fluency in usage and basic troubleshooting of legacy and modern systems.
- Ability to analyze day-to-day issues, determine problem areas, and develop effective solutions.
- Excellent communication and teamwork skills, with the ability to work effectively in a 24/7 operations environment.
- Flexibility to work shift rotation and adapt to changing priorities and deadlines.
About Scotiabank: Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.
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Financial Systems Analyst
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