Logistics Coordinator

hace 6 días


Bogotá, Bogotá D.E., Colombia World Courier de Colombia S.A. A tiempo completo
Job Title: Rep III

At World Courier de Colombia S.A., we are seeking a highly skilled and detail-oriented Rep III to join our team. As a key member of our logistics team, you will be responsible for planning and executing shipment orders, resolving customer inquiries, and providing exceptional customer service.

Key Responsibilities:
  • Plan and execute shipment orders according to Company's Standard Operating Procedures (SOPs) or any other required standards related to customer.
  • Resolve all Customer Inquires related to shipments, packaging, routes, etc.
  • Quote to customers, considering local policies and procedures.
  • Open Jobs and follow up with clients by telephone, email or internet.
  • Select routing according to customers' needs by deciding on a single or combination of transportation type (airplane, car, train etc.), and calculate transit times and shipment prices and/or provide intended flights.
  • Provide detailed instructions to OPS trough established templates.
  • Book and pre-advise shipments, continuously check and update notes in TMS and complete Jobs to invoice them.
  • Works securely with all pertinent regulations (ADR/DGR/IATA) as well as the relevant laws and ordinances.
  • Advise clients with explanations of services, transport charges, issue or request of necessary documentation for transportation, inform about irregularities/delays, etc.
Requirements:
  • Degree in International Relations, Transportation or related fields.
  • Full command of English.
  • Excellent interpersonal relationships.
  • Be able to take initiatives and responsibilities.
  • Computer skills.
What We Offer:

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.

Full time


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