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Business Solutions Analyst

hace 2 meses


Medellín, Antioquia, Colombia Mas Global A tiempo completo
About the Role

As a Business Solutions Analyst at Mas Global, you will play a crucial role in driving business growth and innovation by analyzing complex data-centric issues and communicating possible root causes. You will work closely with cross-functional teams to resolve complex system issues and collaborate with product owners, other analysts, and developers to design and implement innovative solutions.

Key Responsibilities
  • Analyze user stories, technical design, and business logic to identify areas for improvement
  • Participate in story estimations and collaborate on approach ideation to drive project success
  • Participate in system implementation projects, including requirements documentation, system configuration, test documentation or execution, issue identification, and resolution
  • Oversee functional test plans and acceptance criteria to ensure high-quality deliverables
  • Execute and analyze core system functional tests to identify and resolve issues
  • Analyze, triage, and help answer escalated UAT and production issues and questions
  • Assist with internal training and release elevation to ensure seamless knowledge transfer
Requirements
  • Bachelor's degree in information systems, Computer Science, engineering, or business-related fields
  • 2+ years of experience as a business system, product, technical, or data analyst
  • 2+ years of software system development experience, with primary focus in cloud technologies (preferably AWS)
  • 2+ years of experience working in an agile team; familiar with JIRA and Confluence
  • Experience with SQL, Linux, data comparison and analysis, and API documentation tools
  • Ability to independently analyze complex data-centric issues and communicate possible root causes
  • Desire to dig into problems and collaborate with product owners, other analysts, and developers to resolve complex system issues
  • Ability to work with ambiguity in a rapidly changing business environment
  • Strong interpersonal and written communication skills
What We Offer
  • English Class
  • Development: continued learning and certification reimbursement, technical development learning
  • MAS Kids club
  • Other special benefits
Why Join Us

We believe in Mas = MORE. Our values are ALL-IN, TOGETHER WE ARE MORE, STAY CURIOUS, MAS EXPERIENCE, and WE CARE. We are a diverse group of experts representing 10 nationalities, and we are committed to creating education opportunities for women and Latinos in tech.