Order Processing Senior Analyst
hace 1 mes
As a Senior Order Processing Analyst at Sanofi, you will be responsible for capturing customer orders accurately and efficiently into the ERP system to achieve the fixed service level requirements expected for order cycle time deliveries, and % of perfect orders, etc.
You will also be responsible for business interface monitoring, to accurately and efficiently monitor the interfaces in the system, determining a business solution on alerts and issues.
The role requires being skilled in different order entry channels such as EDI, optical character recognition tool, Web portal and the CRM and general knowledge of sales order management required to be able to identify and solve integration issues.
About the TeamYou will be part of the Order to Cash (O2C) team, which aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.
The team works on a variety of projects with opportunities for a rich mix of work, leading to a challenging and stimulating professional experience full of growth and learning.
About the CompanySanofi is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We offer a diverse and dynamic environment that's growing at pace, with opportunities for learning, growing, job moves and a diversified, fulfilling career.
Key Responsibilities- Capturing customer orders accurately and efficiently into the ERP system
- Business interface monitoring, to accurately and efficiently monitor the interfaces in the system, determining a business solution on alerts and issues
- Skilled in different order entry channels such as EDI, optical character recognition tool, Web portal and the CRM and general knowledge of sales order management required to be able to identify and solve integration issues
- At least 3-4 Years' experience with knowledge of order processing and customer service or similar
- Soft and technical skills: Good business acumen, Strong problem solving, deductive, Hands-on experience of SAP in S4 Hana preferably, SAP Application Interface framework modules, Previous use of an Optical character recognition solution, Knowledge of Microsoft Office and expertise of MS Excel
- Ability to interact with internal stakeholders in issue resolution, Detail-minded, clear thinker, quick learner, Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com
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