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Healthcare Operations Specialist

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Executel A tiempo completo

About Executel: Executel is a leading provider of healthcare services, committed to delivering exceptional patient care and support. Our team is dedicated to making a positive impact in the lives of our clients and patients.

Job Overview: We are seeking an experienced Healthcare Operations Specialist to join our team. In this role, you will be responsible for coordinating patient services, managing schedules, and ensuring seamless communication between healthcare providers and clients.

Key Responsibilities:

  1. Manage and maintain accurate and up-to-date patient records
  2. Coordinate patient services, including scheduling and logistics
  3. Develop and implement effective communication strategies to ensure seamless interaction between healthcare providers and clients
  4. Provide exceptional customer service to clients and patients
  5. Maintain confidentiality in accordance with HIPAA & PHI regulations
  6. Collaborate with the HR department to contact caregivers when necessary

Requirements:

  • Minimum 1 year of experience in a related field
  • Excellent organizational and communication skills
  • Strong customer service acumen
  • Ability to multitask and prioritize work
  • Excellent phone etiquette and verbal, written, and interpersonal skills