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Network Operations Specialist
hace 1 semana
At Scotiabank, we're building a world where technology enables and empowers. Our ScotiaTech hub in Bogota is at the forefront of this innovation, developing cutting-edge solutions to drive business growth and customer satisfaction.
We're looking for a talented Network Operations Specialist to join our Global Network Operations (GNO) team. Reporting to the Senior Manager, you'll play a critical role in ensuring the stability and security of our global network infrastructure.
- You'll be responsible for monitoring, troubleshooting, and resolving complex network issues on a 24x7x365 basis.
- You'll work closely with engineering teams to implement required network changes, ensuring compliance with governing regulations and enterprise service level agreements.
The ideal candidate will possess strong communication skills, hands-on technical experience in supporting and operating various network technologies, and proficiency in IT Service Management tools.
Key Responsibilities:
- Monitoring and troubleshooting network alerts and events
- Implementing security remediations and services monitoring
- Coordinating with engineering teams for change implementation
Requirements:
- At least 5+ years of hands-on technical working experience in supporting and operating network technologies
- Proficiency in IT Service Management tools, such as SevOne NPM or AppNeta
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
What We Offer:
- A dynamic and inclusive work environment that encourages creativity and innovation
- The opportunity to work with diverse industry leaders and contribute to the development of cutting-edge solutions
- A competitive compensation package and benefits
