US Insurance Carrier Domain Architecture Lead

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Capgemini A tiempo completo

Company Overview

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries.

Estimated Salary: $120,000 - $180,000 per year, depending on experience.

About this Role

We are seeking a highly motivated and detail-oriented Senior Domain Architect to lead our Service Operations team. This role will oversee call center customer and agent interactions across all business units, utilizing a variety of solutions, including automation and AI, to enhance customer experience, reduce costs, and optimize operational efficiency.

Key Responsibilities:

  • Design and guide the development of integrated solutions, ensuring alignment with architectures, strategies, and security standards.
  • Identify and assess emerging technologies, communicating their impact and relevance to business partners.
  • Apply technical expertise to enhance IT structures, collaborating with developers and partners to meet architecture and integration requirements.
  • Plan and manage the integration of new components, advancing systems integration and automation capabilities.
  • Lead domain-level architecture improvements, mentoring developers and ensuring alignment with enterprise architecture.
  • Design user experiences (UX) and interfaces (UI) that enhance customer satisfaction and business operations.
  • Deliver domain architecture solutions, supporting continuous improvement and establishing non-functional requirements.

Requirements

  • Total Work Experience: Minimum 4-6 years, Preferred 7-9 years P&C insurance experience.
  • Development experience preferred.
  • IT experience preferred.
  • Work Experience in the architecture field: Minimum 1-3 years.
  • English Proficiency: Intermediate.
  • Required Education: Bachelor's Degree (Science, Engineering, IT preferred).

Benefits

  • Competitive compensation and benefits package.
  • Flexible work arrangements (remote and/or office-based).
  • Dynamic and inclusive work culture within a globally renowned group.


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