Financial Services Coordinator

hace 6 días


Bogotá, Bogotá D.E., Colombia PayU Payments Private Limited A tiempo completo

About PayU

PayU, a leading payment and fintech company, operates in 50+ high-growth markets worldwide. As part of Prosus, one of the largest technology investors globally, we empower merchants and consumers with innovative financial services.

We deploy over 400 payment methods and process approximately 6 million payments daily through our PCI-certified platforms.

About the Role
  • You will be responsible for executing refunds requested by merchants at the Latam level (7 countries) following established protocols.
Key Responsibilities
  • Execute refund processes within defined service level agreements.
  • Provide support to the team regarding reversals and ticket management.
  • Maintain relationships with payment methods and acquirers.
  • Monitor indicators and develop strategies to meet team KPIs.
Requirements
  • 2 years of experience in financial institutions and customer service.
  • Preferably experience in payment platforms, electronic payments, or fintech.
  • Professional degree in business administration, accounting, or related fields.
  • Advanced-intermediate Excel skills.
  • English language proficiency (B1 level).


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