Video Operations Coordinator

hace 5 días


Bogotá, Bogotá D.E., Colombia David Kennedy Recruitment A tiempo completo

Company Overview

David Kennedy Recruitment is a leading recruitment agency that connects top talent with innovative companies on a global scale. Our team delivers exceptional services, ensuring seamless matches between candidates and clients.

About the Role

We are working with a pioneering tech company in Bogota, Colombia, to find a skilled Video Operations Coordinator to join their dynamic team.

Job Responsibilities

The ideal candidate will oversee and verify all studio activities to ensure they meet organizational standards, facilitating efficient operations.

Key responsibilities include:

  • Ensuring the studio environment and equipment are fully operational and meet required standards.
  • Addressing and resolving table calls promptly to minimize disruptions to gameplay.
  • Upholding and enforcing company game standards during live sessions to maintain consistency and quality.
  • Recording and reporting operational incidents or discrepancies for accurate documentation.
  • Assisting CRO Specialists, Shift Managers, and team leaders with operational tasks to promote efficiency.
  • Staying up-to-date with procedures, rules, promotions, and game strategies to ensure adherence to company guidelines.

Requirements

To be successful in this role, you should have:

  • A native or fluent level of English (C1) with strong proficiency in written and spoken communication.
  • At least 1 year of experience in the live/online casino industry.
  • A solid understanding of games and operational procedures.
  • Proficiency in PC usage and Microsoft Office applications.
  • Previous experience in a supervisory or management position is a plus.

What We Offer

This exciting opportunity comes with a competitive salary, private health insurance from day one, and a chance to work in an international environment with opportunities for career development and growth.

Estimated Salary: $45,000 - $60,000 per annum, depending on experience and qualifications.


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