Quality Assurance Expert for Live Casino Operations

hace 1 semana


Colombia Arrise A tiempo completo

Overview

At Arise, we are committed to delivering exceptional live casino experiences to our players. Our team of professionals is dedicated to setting the benchmark for service delivery and excellence in the iGaming industry.

We partner with industry leaders like Pragmatic Play to deliver world-class gaming experiences. We don't just build products; we build opportunities, invest in our people, and foster growth at every level.

About the Role

We are seeking a meticulous and dedicated Quality Assurance Expert to join our team. In this role, you will be responsible for ensuring the highest quality standards across all company live casino products.

Your primary focus will be on performing live assessments, monitoring technical aspects, and ensuring that all quality control procedures are strictly followed.

Responsibilities:

  • Conduct live assessments of all company live casino products to ensure adherence to quality standards.
  • Evaluate the performance of dealers and presenters to ensure they meet the company's quality standards.
  • Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
  • Ensure the live studio equipment is functioning flawlessly through regular technical checks.
  • FOLLOW and enforce all Quality Control Department policies and procedures for live casino products.
  • Continuously monitor live products to ensure quality standards are consistently met.

Candidate Requirements:

To succeed in this role, you will need:

  • Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
  • Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
  • A high level of accuracy and problem-solving abilities, with a focus on quality.
  • PC literate with advanced knowledge of Microsoft 365 and other relevant software.
  • Strong interpersonal and communication skills, both verbal and written.
  • Proficient in English, excellent written and verbal communication.

Salary Estimate: $45,000 - $65,000 per annum, depending on experience.



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