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This role presents an exciting opportunity to join a rapidly growing team within a leading technology company. As a Senior IT Operations Analyst, you will be an integral part of the IT Operations team that provides software and hardware support, as well as access controls to our large internal end user base.
Responsibilities- Obtain and provision hardware and software requests as assigned.
- Conduct IT Operations onboarding training for organization new hires, as well as processing IT-focused employee termination responsibilities.
- Contribute to existing and future IT audit work pertaining to access control history, ITSD ticketing, as well as quarterly software vendor audits.
- Possess a high level of organization with the ability to document workflows accurately and in a manner that can be replicated.
- Experience in working with SOC 2, SOX, PCI-DSS, and CIS controls; specifically in implementation, administration, and continued adherence to these controls.
