Solutions Architect

hace 1 mes

Bogotá, Bogotá D.E., Colombia Infobip A tiempo completo

Unlock Customer Potential

A Solutions Architect at Infobip plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. This individual contributor role participates in solution proposals, owns solution design, delivery, and integrations, and improves current solutions. To deliver desired business results, Solutions Architects collaborate with HQ and regional teams and act as technical opportunity leads or assist more experienced colleagues.

Key Responsibilities

  • Understand customers' businesses and identify Infobip solutions that can help them evolve.
  • Design new and innovative solutions to meet customers' business needs.
  • Collect technical requirements and design technical solutions and service integration plans.
  • Handle technical and security questionnaires.
  • Conduct captivating demos and POCs.
  • Conduct scoping exercises and provide service quote estimation.

Implement Solutions

  • Deliver comprehensive and precise technical documentation.
  • Configure and customize Infobip solutions to meet customers' business requirements.
  • Ensure all projects are delivered on time, within scope, and budget, and exceed customer expectations.
  • Conduct consulting and solution enablement sessions for customers and document meeting minutes summaries.

Contribute to Internal Initiatives

  • Document solutions and best practices and share them within the department.
  • Have an overview of market feature requirements and provide feedback to steer product feature development.
  • Maintain a comprehensive understanding of Infobip's products and solutions, both technically and commercially, and stay updated on changes and upgrades.

Requirements

  • Years of experience.
  • Bachelor's Degree in System, Telecommunication, or Electronic Engineering.
  • Fluent/Advanced English is mandatory.
  • Knowledge in programming languages (e.g., JavaScript, Java, PHP) is desirable.
  • Experience with Client-Facing conversations.

Why Infobip

Learn as You Grow - Infobip invests heavily in employee learning and development, from onboarding to internal education and external training.

Awesome Clients - Infobip serves and partners with leading mobile operators, OTTs, brands, banks, social networks, aggregators, and more.

Great Environment - Team spirit, passion, creativity, persistence, and collaboration drive Infobip's company culture.

Connect Globally - Work with Bippers, teams, and partners from all over the world.

Opportunity Knocks. Often. - Infobip challenges employees to grow, whether horizontally, vertically, or angularly.

Never a Dull Moment - Infobip works with powerful companies with great impact, pushing employees to work on the highest level daily.

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