Senior HR Principal

hace 4 semanas

Colombia TMF Group A tiempo completo

At TMF Group, we're committed to fostering a diverse and inclusive culture where opportunities are equal for all. As a Senior HR Principal, you'll play a vital role in shaping our global HR strategy and driving operational efficiency.

Key Responsibilities
  • Manage service delivery and day-to-day operations of the RDC, ensuring compliance with all standards and procedures.
  • Lead the transfer of established processes to HR RDC, leveraging your expertise to drive quality and efficiency.
  • Develop and implement HR lifecycle processes, serving as a subject matter expert and knowledge advisor to the team.
  • Train and lead the RDC team and Market HR partners in HR administration processes, promoting process automation and development.
  • Coach and motivate team members to achieve targets and service levels, ensuring effective workload distribution.
  • Establish priorities and schedules for day-to-day operational activities, producing reporting and tracking KPIs.
  • Recommend new work methods and procedures to improve RDC efficiency, ensuring implementation of senior management decisions.
  • Review work quality with team members, maintaining or improving operational efficiencies.
  • Establish and maintain close working relationships with HR colleagues and clients/colleagues across regions.
  • Act as first point of escalation, managing incidents and escalations, and implementing service improvement plans as necessary.

Requirements:

  • Bachelor's degree or professional certificate in any field of study.
  • Minimum 4-6 years of experience in HR Shared Service Centre and 8+ years of overall experience.
  • Strong leadership and influencing skills, with the ability to drive results.
  • Capability to work efficiently under pressure and meet tight deadlines.
  • Organized and meticulous approach to tasks.
  • Proficient in delivering effective presentations to the leadership team.
  • Demonstrate initiative, independence, and flexibility to improve processes.
  • Excellent oral and written communication skills, along with strong interpersonal abilities.
  • Good communication skills in English & Spanish (Both Written & Verbal). Knowledge of Portuguese would be an added advantage.

Benefits:

  • Education assistance
  • In-company training
  • Prepaid health insurance
  • Funeral insurance
  • Life insurance

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