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Medical Records Coordinator
hace 1 mes
We are seeking a detail-oriented and experienced professional to join our legal support team at BruntWork as a Medical Records Coordinator. This is a remote position, allowing for flexibility and work-life balance.
Job SummaryThe ideal candidate will have experience working with medical record retrieval platforms and be comfortable reaching out to providers directly. Familiarity with HIPAA compliance and handling sensitive medical information is essential, as is the ability to communicate effectively with clients about patient portals.
Key Responsibilities- Request Medical Records: Utilize platforms such as CIOX, MRO, and ChartSwap to request medical records and bills in a timely manner.
- Direct Provider Contact: Establish relationships with medical providers to obtain records and ensure accurate status updates.
- Follow Up with Providers: Make phone calls to medical providers to follow up on record requests and maintain open communication.
- Client Support: Provide exceptional customer service by assisting clients over the phone to navigate patient portals and access necessary medical information.
- Data Entry and Documentation: Accurately enter and update information in our database, ensuring all records and requests are properly documented.
- Maintain Confidentiality: Adhere to HIPAA regulations and other relevant guidelines to protect sensitive client information.
- Experience: Proven experience in medical records retrieval, preferably in a legal, healthcare, or insurance setting.
- Systems Knowledge: Proficiency in using medical records request platforms and familiarity with navigating patient portals.
- Communication Skills: Strong verbal communication skills for speaking with medical providers and clients; excellent phone etiquette.
- Organizational Skills: Ability to handle multiple requests, prioritize tasks, and meet deadlines.
- Data Entry: Comfortable with data entry tasks and maintaining an organized, accurate database.
$45,000 - $60,000 per year, based on location and experience.
Benefits- HMO coverage for eligible locations
- Permanent work-from-home arrangement
- Immediate hiring
- Steady freelance job opportunities
