Logistics Coordinator

hace 3 semanas


Bogotá, Bogotá D.E., Colombia Zelh A tiempo completo

We are seeking an experienced professional to assume the role of a Carrier Account Coordinator at Zelh, focusing on cross-border logistics between Mexico and the US. This position is part of our cross-border logistics team.

Key Responsibilities:

  • Manage Cross-Border Freight Operations: Coordinate and oversee the movement of freight across the Mexico-US border, ensuring timely and efficient delivery.
  • Support Carrier Development: Collaborate with the Carrier Development Representative (CDR) team to develop and maintain relationships with carriers, improving overall logistics performance.
  • Load Tracking and Monitoring: Maintain accurate records of load tracking information, ensuring seamless communication with stakeholders.
  • Escalated Carrier Issues: Handle and resolve complex carrier-related issues, implementing effective resolution strategies.
  • Tracking Requests: Respond promptly to tracking requests from Strategic Account Managers (SAM) and Strategic Enterprise Managers (SEM).
  • Customs Documentation: Review and process customs documentation for cross-border shipments, ensuring compliance with international shipping regulations.

Working Conditions:

  • Work Schedule: Our ideal candidate will work a variable schedule from 11 pm CST to 8 pm CST, Tuesday through Friday, and 8 am to 2 pm CST on Saturdays.
  • Remote Work: As a remote employee, you will be expected to work independently while maintaining open communication with the team.

What We Offer:

  • Competitive Salary: We offer a competitive salary in USD, reflecting the value we place on our employees' skills and experience.
  • Paid Time Off: Enjoy a minimum of 10+ business days of paid time off, allowing you to recharge and pursue personal interests.
  • Team Building and Corporate Events: Regular team-building activities and corporate events foster a sense of community and camaraderie within the team.
  • Equipment Provided: We supply our employees with the necessary equipment to perform their duties efficiently.
  • A Supportive Team: Join a collaborative and supportive team environment that values open communication and mutual respect.

We are looking for a detail-oriented professional with a strong understanding of cross-border shipping procedures and documentation. If you possess excellent communication and organizational skills, experience with Mexico-US cross-border freight operations, and a proven track record of problem-solving and issue resolution, we encourage you to apply for this exciting opportunity.



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