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hace 2 meses
We are seeking a highly skilled and experienced Order to Cash Process Consultant to join our team at SAP SE. As a Senior Consultant for Order to Cash and Related Processes, you will play a key role in analyzing and optimizing the End-to-End Sales and Service Processes of our global customers.
Key Responsibilities- Support functional design validation workshops to identify risks and provide recommendations to optimize business processes, system automation, system landscape, and protection of investment.
- Collaborate with customers to implement and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities.
- Conduct deep root cause analysis with technical and programming skills, provides solutions, and delivers services in very complex environments for specific fields/areas.
- Support critical customer escalation and drive critical issues to resolution.
- Minimum 2 years of industry and SAP product experience in one of the key areas such as – SAP S/4HANA Order to Cash or SAP ECC SD Module.
- Hands-on experience with S/4HANA SD customizing and/or development tasks is a must.
- Hands-on experience with SAP DRC (e-Documents) for Latin America Localization topics.
- Must have end-to-end business process know-how with product knowledge in S/4HANA Order to Cash, Sales, or Service.
- Good communication and presentation skills to convince customers and other stakeholders based on facts.
- Willingness to travel 30% in All Americas Region.
- Quick learner with strong analytical and logical skills.
- The ideal candidate will have at minimum a bachelor's degree in mathematics, Computer science, or engineering.
- Functional/technical knowledge in any of the following areas is desired: Advanced Variant Configuration / Variant Configuration, Advanced Return Management, Advanced Available-to-Promise, Direct-to-Store Delivery / Last Mile Distribution for Direct Distribution, Pricing.
- Understanding in programming including BTP based development / solution extension, OTC data model, root cause analysis, and performance optimization is preferred.
- English - Mandatory proficient spoken and written as we will be supporting customers in all Americas region including LATAM and North America (US & Canada).
- Spanish – Mandatory.
- Portuguese - Optional.
