DevOps Manager

hace 5 días

Bogotá, Bogotá D.E., Colombia TeleSign A tiempo completo
About the Role

We are seeking a highly skilled and experienced Senior DevOps Manager to join our team at Telesign. As a key member of our organization, you will be responsible for overseeing and managing a talented team of DevOps professionals located in different regions worldwide.

Key Responsibilities
  • Lead and mentor a global team of DevOps engineers, fostering a culture of collaboration, continuous learning, and excellence.
  • Develop and implement a DevOps strategy and roadmap that aligns with the company's overall business objectives.
  • Establish and enforce DevOps best practices, standards, and processes to optimize software development, testing, deployment, and operations.
  • Collaborate with cross-functional teams, including software development, quality assurance, and infrastructure teams, to ensure seamless integration and delivery of software products.
  • Drive the adoption of cloud-native technologies and infrastructure automation to achieve scalability, reliability, and cost optimization.
  • Implement robust monitoring and alerting systems to proactively identify and resolve issues, ensuring high availability and performance of production environments.
  • Effectively use internal ticketing system to manage workload, align priorities and requirements, and provide regular status updates on assigned projects and tickets.
  • Collaborate with security teams to establish and enforce DevSecOps practices, ensuring compliance with industry standards and regulations.
  • Continuously evaluate and recommend new tools, technologies, and methodologies to enhance the DevOps capabilities and efficiency of the team.
  • Conduct performance reviews, provide constructive feedback, and support the professional development of team members.
  • Stay abreast of industry trends and developments in DevOps and related technologies, sharing knowledge and insights with the team and promoting a culture of innovation.
Essential Qualifications
  • Bachelor's degree in computer science, engineering, or equivalent work experience.
  • Proven experience (8+ years) in a DevOps leadership role, managing global teams and driving organizational transformation.
  • Strong technical background in software development, cloud infrastructure (AWS, Azure, GCP), and infrastructure automation (Terraform, Ansible, Kubernetes).
  • Expertise in implementing CI/CD pipelines and leveraging tools such as Jenkins, or GitLab.
  • Solid understanding of containerization technologies like Docker and orchestration frameworks like Kubernetes.
  • Experience with infrastructure-as-code (IaC) concepts and tools like Terraform or CloudFormation.
  • In-depth knowledge of monitoring and logging tools (e.g., Prometheus, ELK stack, Datadog) and their implementation in highly available systems.
  • Familiarity with Agile methodologies and experience in integrating DevOps practices into Agile development processes.
  • Excellent leadership and communication skills, with the ability to collaborate effectively with geographically dispersed teams and stakeholders.
  • Strong problem-solving and decision-making abilities, with a results-oriented mindset.
  • Ability to speak and write clear English to facilitate clear unambiguous communications.
  • Some International travel may be required.
  • Familiarity with Python, Redis, RabbitMQ, ELK Stack, SIP and/or SMPP protocols.
Preferred Qualifications
  • AWS or other cloud certification.
  • Experience in machine learning.
  • Experience being an active participant in external security audits (ISO, SOC, etc.).
  • Familiarity with voice telecom and SMS messaging terminology.

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