ServiceNow Technical Specialist

hace 4 días


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

ScotiaBank is seeking a highly skilled ServiceNow Technical Specialist to join our team.

This role involves working closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.

The ideal candidate will have experience in systems design, development, quality assurance, and integration methodologies, as well as excellent communication and time management skills.

About the Role:

  • Contributes to the overall success of the Information Technology & Solutions (IT&S) globally.
  • Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
  • Involved in the full systems life cycle and responsible for designing, coding, testing, implementing, and supporting applications software.

Key Responsibilities:

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Makes recommendations towards the development of new code or reuse of existing code.
  • Provides guidance and training to less experienced analysts and programmers.

Requirements:

  • Computer Science Diploma or Degree; or related work experience.
  • ITIL Foundation certification or training.
  • Experience in systems design and a solid understanding of development, quality assurance, and integration methodologies.
  • Excellent communication and time management skills.
  • Able to work on multiple assignments and troubleshoot issues independently.


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