Customer Service Representative
hace 2 semanas
COD Specialist Overview
The COD Specialist will be responsible for managing COD (Cash on Delivery) payments and inquiries in Latin America. This role involves working collaboratively with the COD team to ensure timely completion of tasks and providing exceptional customer service.
Responsibilities:
- Research and identify COD payments and adjustments in local country applications.
- Track open invoices, identify exceptions, research causes for holds/delays, and initiate resolution.
- Complete system reports, records accurate accounting transactions, sorts, files, matches invoices for processing, examines, analyzes, verifies, and corrects accounting transactions.
- Serve as a liaison between departments and perform other tasks as requested.
- Work with internal UPS functions and external customers to resolve issues.
Requirements:
This role requires a Bachelor's degree in administrative careers, minimum 6 months of customer service experience, excellent verbal and written communication skills, proficiency in Microsoft Office Word and Excel, and an accounting background is preferred.
Skills:
- Attention to detail.
- Assertive communication.
- Problem-solving.
- Adaptability.
Work Modality:
This position will have a hybrid work arrangement, with 2 months on-site and 2 months working from home, with the first three months spent in the office.
Employee Type:
This is a permanent position.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Our company offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. We ensure seamless communication with employees fluent in English, matching the clients'...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Solvo offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. Solvo ensures seamless communication with employees fluent in English, matching the clients'...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoAbout Solvo GlobalSolvo Global is a pioneer in revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools.We offer cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses.With a focus on exceeding client expectations, Solvo aims to enhance productivity, adaptability, and...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at Solvo Global. As a key member of our front-line support team, you will play a crucial role in delivering exceptional customer service and ensuring client satisfaction.Key Responsibilities:Respond to a high volume of support calls and...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative at Solvo Global. As a key member of our front-line support team, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative at Solvo Global. As a key member of our front-line support team, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work...
-
Customer Service Representative
hace 1 mes
Medellín, Antioquia, Colombia zohorecruit - ATS A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completo**Customer Service Representative Role at Solvo Global**Solvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. As a Customer Service Representative, you will play a crucial role in providing exceptional customer support and ensuring customer satisfaction.**Key Responsibilities:**•...
-
Customer Service Representative Assistant
hace 3 semanas
Medellín, Antioquia, Colombia Genius Sports A tiempo completoCustomer Service Representative Job DescriptionWe are seeking a skilled and motivated Customer Service Representative to join our team at {company}. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoJob Title: Customer Service RepresentativeAt Solvo Global, we're revolutionizing the way companies engage with talented nearshore employees using AI-powered tools. As a Customer Service Representative, you'll be responsible for providing exceptional support, ensuring customer satisfaction, and managing inquiries on a daily basis.Key Responsibilities:Provide...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia SuperStaff A tiempo completoCustomer Service RepresentativeAt SuperStaff, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients via various communication channels. Your primary goal will be to resolve customer inquiries and issues in a timely...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoCustomer Support RepresentativeWe are seeking highly motivated and customer-oriented individuals to join our team at Solvo Global. As a Customer Support Representative, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment.Key Responsibilities:Respond to a large...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia beBee Professionals A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Medellín.The ideal candidate will have proven experience as a receptionist or similar role, with excellent communication and interpersonal skills, and the ability to provide top-notch customer service.Key responsibilities include:Providing excellent...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completoCustomer Support RoleWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment.Key ResponsibilitiesRespond to a large...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Solvo offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. Solvo ensures seamless communication with employees fluent in English, matching the clients'...
-
Customer Service Representative
hace 2 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoCustomer Service RepresentativeDeliver exceptional customer service and support to clients in a dynamic and supportive work environmentRespond to a large volume of support calls and emails from clients in a timely and professional mannerConduct research and resolve client inquiries, providing prompt and accurate solutionsParticipate in customer service...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Teleperformance A tiempo completoResumenCustomer Service RepresentativeWhy Teleperformance?We are the industry leader, certified as one of the best companies to work in the country and the world. Our presence in over 91 countries drives innovation and excellence.Are you ready to work with a top team?ResponsabilidadesWhat you'll do as a Customer Service Representative?Respond to all customer...
-
Customer Service Representative
hace 4 semanas
Medellín, Antioquia, Colombia Solvo Global A tiempo completoAt Solvo Global, we're revolutionizing the way North American companies engage with talented nearshore employees using AI-powered tools. As a Customer Service Representative, you'll be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing customer service inquiries on a daily basis. Key qualifications include...
-
Customer Service Representative
hace 3 semanas
Medellín, Antioquia, Colombia Solvo global A tiempo completoCustomer Service RepresentativeSolvo Global is revolutionizing how North American companies engage with talented nearshore employees using AI-powered tools. Solvo offers cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses. Solvo ensures seamless communication with employees fluent in English, matching the clients'...