Onboarding Director

hace 6 días


Perímetro Urbano Medellín, Colombia Tipalti A tiempo completo
Key Responsibilities

As the Director of Customer Onboarding, you will:

  1. Lead High-Performing Teams: Foster a culture of excellence, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback and coaching to the team.
  2. Deliver Customer Projects Successfully: Oversee the successful delivery of customer projects, ensuring they are completed successfully and efficiently. Develop and implement best practices, methodologies, and tools to enhance project delivery and customer satisfaction.
  3. Develop Capacity Planning Processes: Monitor resource utilization and adjust staffing levels to optimize efficiency and effectiveness. Collaborate with other departments to forecast and plan for upcoming projects and initiatives.

You will serve as a trusted advisor to customers, understanding their needs and ensuring Tipalti's solutions meet their business objectives.



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